New Security Updates for OTRS

Melanie Krüger <[email protected]> Fri, 9 Oct 2020 11:07:14 +0200
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fixes were made:
OTRS Security Advisory 2020-15

ID: OSA-2020-15
Date: 2020-10-12
Title: Agent names disclosed in chat feature.
Severity: 4.3 MEDIUM
Product: OTRS 8.0.x, OTRS 7.0.x
Fixed in: OTRS 8.0.7, OTRS 7.0.22
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N
References: CVE-2020-1777=20
OTRS Security Advisory 2020-14

ID: OSA-2020-14
Date: 2020-10-12
Title: Vulnerability in third-party library - jquery
Severity: 6.3 MEDIUM, 6.5 MEDIUM
Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x
Fixed in: OTRS 8.0.7, OTRS 7.0.22, OTRS 6.0.30
FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:L/E:U/RL:O/RC:C, =
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N/E:U/RL:O/RC:R
References: CVE-2020-11023, CVE-2020-11022=20
To read the entire Security Advisory/Advisories, please follow this =
link:
=
https://otrs.com/overview-release-notes-security-advisories/security-advis=
ories/=C2=A0 =
<https://pg183.infusion-links.com/api/v1/click/5622974041423872/4709945333=
252096>
Kind regards,=20
Your OTRS release team=20
 <https://www.facebook.com/OTRSGroup/>  <https://twitter.com/otrsgroup>  =
<https://www.linkedin.com/company/154779>  =
<https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g>
Visit www.otrs.com =
<https://pg183.infusion-links.com/api/v1/click/5717586986795008/4709945333=
252096> or contact us.=C2=A0 =
<https://pg183.infusion-links.com/api/v1/click/5845494468313088/4709945333=
252096>
OTRS AG

Zimmersm=C3=BChlenweg 11
61440 Oberursel=20
Germany
+49 6172 681988 0


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class=3D""></td></tr></tbody></table></div></td></tr></tbody></table></div=
><div style=3D"max-width: 600px; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 25px;" =
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></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><h1 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: =
0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear =
reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">The following security fixes were =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2020-15</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2020-15<br class=3D"">Date: 2020-10-12<br class=3D"">Title: Agent =
names disclosed in chat feature.<br class=3D"">Severity: 4.3 MEDIUM<br =
class=3D"">Product: OTRS 8.0.x, OTRS 7.0.x<br class=3D"">Fixed in: OTRS =
8.0.7, OTRS 7.0.22<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2020-1777<span =
class=3D"Apple-converted-space">&nbsp;</span></p></div></td></tr></tbody><=
/table></div></td></tr></tbody></table></div><div style=3D"max-width: =
600px; background-color: rgb(255, 255, 255); margin: 0px auto; =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; font-size: 0px; padding: 15px; =
text-align: left;" class=3D""><div class=3D""><p class=3D"style-scope =
bard-text-block" style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: 0px =
0px 13px; line-height: 1.6;"><b class=3D"style-scope bard-text-block" =
style=3D"padding: 0px; line-height: 1.6;">OTRS Security Advisory =
2020-14</b></p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">ID: OSA-2020-14<br class=3D"">Date: 2020-10-12<br class=3D"">Title: =
Vulnerability in third-party library - jquery<br class=3D"">Severity: =
6.3 MEDIUM, 6.5 MEDIUM<br class=3D"">Product: OTRS 8.0.x, OTRS 7.0.x, =
OTRS 6.0.x<br class=3D"">Fixed in: OTRS 8.0.7, OTRS 7.0.22, OTRS =
6.0.30<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:L/E:U/RL:O/RC:C, =
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N/E:U/RL:O/RC:R<br =
class=3D"">References: CVE-2020-11023, CVE-2020-11022<span =
class=3D"Apple-converted-space">&nbsp;</span></p></div></td></tr></tbody><=
/table></div></td></tr></tbody></table></div><div style=3D"max-width: =
600px; background-color: rgb(255, 255, 255); margin: 0px auto; =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">To read the entire Security Advisory/Advisories, please =
follow this link:<br class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/5622974041423872/470=
9945333252096" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Your OTRS =
release team<span =
class=3D"Apple-converted-space">&nbsp;</span></div></div></td></tr></tbody=
></table></div></td></tr></tbody></table></div><div style=3D"max-width: =
600px; background-color: rgb(255, 255, 255); margin: 0px auto; =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
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class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
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text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
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word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
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class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
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background-repeat: initial initial;" class=3D""><table border=3D"0" =
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style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
alt=3D"Facebook" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://twitter.com/otrsgroup" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" =
alt=3D"Twitter" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.linkedin.com/company/154779" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D"">Visit<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/5717586986795008/470=
9945333252096" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"style-scope =
bard-text-block" =
href=3D"https://pg183.infusion-links.com/api/v1/click/5845494468313088/470=
9945333252096" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;">OTRS AG</p><p class=3D"style-scope bard-text-block" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg 11<br =
class=3D"">61440 Oberursel<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Germany<br =
class=3D"">+49 6172 681988 =
0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
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