New Security Updates for OTRS
Bernd Maus <[email protected]> Mon, 8 Feb 2021 10:02:02 +0100
| Newsgroups | gmane.comp.otrs.announce |
|---|---|
| Message-ID | <[email protected]> |
--===============9000282053482849901== Content-Type: multipart/signed; boundary="Apple-Mail=_093BC32D-FBF7-479B-8D27-E860EB4B28FC"; protocol="application/pkcs7-signature"; micalg=sha-256 --Apple-Mail=_093BC32D-FBF7-479B-8D27-E860EB4B28FC Content-Type: multipart/alternative; boundary="Apple-Mail=_03AD157A-E960-4F55-8583-14B5148FC88B" --Apple-Mail=_03AD157A-E960-4F55-8583-14B5148FC88B Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-05 ID: OSA-2021-05 Date: 2021-02-08 Title: Several Vulnerabilites in CKEditor Severity: 5.5 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x Fixed in: OTRS 8.0.11, OTRS 7.0.24 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L References: CVE-2018-17960, https://ckeditor.com/cke4/release-notes = <https://ckeditor.com/cke4/release-notes> OTRS Security Advisory 2021-04 ID: OSA-2021-04 Date: 2021-02-08 Title: Agent is able to link customer's Config Items without permission Severity: 3.5 LOW Product: OTRSCIsInCustomerFrontend 7.0.14 Fixed in: OTRSCIsInCustomerFrontend 7.0.15 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N References: CVE-2021-21436 OTRS Security Advisory 2021-03 ID: OSA-2021-03 Date: 2021-02-08 Title: Dynamic templates reveal sensitive data when OTRS tags are used Severity: 4.3. MEDIUM Product: OTRSTicketForms 6.0.40, OTRSTicketForms 7.0.29 and = OTRSTicketForms 8.0.3 Fixed in: OTRSTicketForms 7.0.30 and OTRSTicketForms 8.0.4 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N References: CVE-2020-1779 OTRS Security Advisory 2021-02 ID: OSA-2021-02 Date: 2021-02-08 Title: Information exposure in PDF export Severity: 5.7 MEDIUM Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x Fixed in: OTRS 8.0.11, OTRS 7.0.24 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N References: CVE-2021-21435 OTRS Security Advisory 2021-01 ID: OSA-2021-01 Date: 2021-02-08 Title: XSS Severity: 3.5 LOW Product: Survey 7.0.x, Survey 6.0.x Fixed in: Survey 7.0.20 FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:N References: CVE-2021-21434 To read the entire Security Advisory/Advisories, please follow this = link: = https://otrs.com/overview-release-notes-security-advisories/security-advis= ories/=C2=A0 = <https://pg183.infusion-links.com/api/v1/click/6673080509923328/4646958497= 005568> Kind regards,=20 Your OTRS release team Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and = interesting tips from our experts every month. Simply select your = desired language. German = <https://pg183.infusion-links.com/api/v1/click/6230505336471552/4646958497= 005568>=20 English = <https://pg183.infusion-links.com/api/v1/click/5235474643419136/4646958497= 005568> Spanish = <https://pg183.infusion-links.com/api/v1/click/5923083187257344/4646958497= 005568>=20 Portuguese = <https://pg183.infusion-links.com/api/v1/click/5662171054342144/4646958497= 005568> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> = <https://www.linkedin.com/company/154779> = <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> = <https://www.instagram.com/otrs_group/> Visit www.otrs.com = <https://pg183.infusion-links.com/api/v1/click/5347555086565376/4646958497= 005568> or contact us.=C2=A0 = <https://pg183.infusion-links.com/api/v1/click/5292666427932672/4646958497= 005568> OTRS AG Zimmersm=C3=BChlenweg 11 61440 Oberursel=20 Germany +49 6172 681988 0 --Apple-Mail=_03AD157A-E960-4F55-8583-14B5148FC88B Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; = charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; line-break: after-white-space;" = class=3D""><div><br class=3D""><div class=3D""><div style=3D"caret-color: = rgb(0, 0, 0); font-family: HelveticaNeue; font-size: 12px; font-style: = normal; font-variant-caps: normal; font-weight: normal; letter-spacing: = normal; text-align: start; text-indent: 0px; text-transform: none; = white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; = text-decoration: none; background-color: rgb(255, 255, 255); max-width: = 600px; width: 600px; margin: 0px auto;" class=3D""><div = style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: = 0px auto; background-position: initial initial; background-repeat: = initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; = font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); = background-position: initial initial; background-repeat: initial = initial;" class=3D""><tbody class=3D""><tr class=3D""><td = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 0px; text-align: center;"><div style=3D"padding-top: = 25px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><img = src=3D"https://pg183.files.keap.app/pg183/e3866588-3eff-4a7f-83a7-0ad9d535= 71aa" alt=3D"image" width=3D"600" style=3D"border: 0px; height: auto; = line-height: 20px; outline: none; text-decoration: none; font-family: = Helvetica, Arial, sans-serif; font-size: 20px; width: 600px; = margin-left: auto; margin-right: auto;" = class=3D""></td></tr></tbody></table></div></td></tr></tbody></table></div= ><div style=3D"max-width: 600px; background-color: rgb(255, 255, 255); = margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div style=3D"padding-top: 25px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><h1 = class=3D"style-scope bard-text-block" style=3D"text-align: center; = font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: = 0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security = Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t= able></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: = rgb(0, 0, 0); height: 1px; margin: 0px auto;" = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div style=3D"padding-top: 25px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear = reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: = rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: = 1.6;">The following security fix/es was/were = made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><= /div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: 1.6;">OTRS Security Advisory 2021-05</b></p><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: = OSA-2021-05<br class=3D"">Date: 2021-02-08<br class=3D"">Title: Several = Vulnerabilites in CKEditor<br class=3D"">Severity: 5.5 MEDIUM<br = class=3D"">Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x<br class=3D"">Fixed= in: OTRS 8.0.11, OTRS 7.0.24<br class=3D"">FULL CVSS v3.1 VECTOR: = CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L<br class=3D"">References: = CVE-2018-17960,<span class=3D"Apple-converted-space"> </span><a = href=3D"https://ckeditor.com/cke4/release-notes" = class=3D"">https://ckeditor.com/cke4/release-notes</a></p></div></td></tr>= </tbody></table></div></td></tr></tbody></table></div><div = style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: = 0px auto; background-position: initial initial; background-repeat: = initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; = font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); = background-position: initial initial; background-repeat: initial = initial;" class=3D""><tbody class=3D""><tr class=3D""><td = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px; = text-align: left;" class=3D""><div class=3D""><p class=3D"style-scope = bard-text-block" style=3D"color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: 0px = 0px 13px; line-height: 1.6;"><b class=3D"style-scope bard-text-block" = style=3D"padding: 0px; line-height: 1.6;">OTRS Security Advisory = 2021-04</b></p><p class=3D"style-scope bard-text-block" style=3D"color: = rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: = 1.6;">ID: OSA-2021-04<br class=3D"">Date: 2021-02-08<br class=3D"">Title: = Agent is able to link customer's Config Items without permission<br = class=3D"">Severity: 3.5 LOW<br class=3D"">Product: = OTRSCIsInCustomerFrontend 7.0.14<br class=3D"">Fixed in: = OTRSCIsInCustomerFrontend 7.0.15<br class=3D"">FULL CVSS v3.1 VECTOR: = CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: = CVE-2021-21436</p></div></td></tr></tbody></table></div></td></tr></tbody>= </table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: 1.6;">OTRS Security Advisory 2021-03</b></p><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: = OSA-2021-03<br class=3D"">Date: 2021-02-08<br class=3D"">Title: Dynamic = templates reveal sensitive data when OTRS tags are used<br = class=3D"">Severity: 4.3. MEDIUM<br class=3D"">Product: OTRSTicketForms = 6.0.40, OTRSTicketForms 7.0.29 and OTRSTicketForms 8.0.3<br = class=3D"">Fixed in: OTRSTicketForms 7.0.30 and OTRSTicketForms 8.0.4<br = class=3D"">FULL CVSS v3.1 VECTOR: = CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N<br class=3D"">References: = CVE-2020-1779</p></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: 1.6;">OTRS Security Advisory 2021-02</b></p><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: = OSA-2021-02<br class=3D"">Date: 2021-02-08<br class=3D"">Title: = Information exposure in PDF export<br class=3D"">Severity: 5.7 MEDIUM<br = class=3D"">Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x<br class=3D"">Fixed= in: OTRS 8.0.11, OTRS 7.0.24<br class=3D"">FULL CVSS v3.1 VECTOR: = CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N<br class=3D"">References: = CVE-2021-21435</p></div></td></tr></tbody></table></div></td></tr></tbody>= </table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: 1.6;">OTRS Security Advisory 2021-01</b></p><p = class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, = 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: = OSA-2021-01<br class=3D"">Date: 2021-02-08<br class=3D"">Title: XSS<br = class=3D"">Severity: 3.5 LOW<br class=3D"">Product: Survey 7.0.x, Survey = 6.0.x<br class=3D"">Fixed in: Survey 7.0.20<br class=3D"">FULL CVSS v3.1 = VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:N<br = class=3D"">References: = CVE-2021-21434</p></div></td></tr></tbody></table></div></td></tr></tbody>= </table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div style=3D"padding-top: 15px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><div = style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;" class=3D"">To read the entire Security Advisory/Advisories, please = follow this link:<br class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/6673080509923328/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">https://otrs.com/overview-release-notes-security-advisories/security= -advisories/<span = class=3D"Apple-converted-space"> </span></a></div></div></td></tr></t= body></table></div></td></tr></tbody></table></div><div = style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: = 0px auto; background-position: initial initial; background-repeat: = initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; = font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); = background-position: initial initial; background-repeat: initial = initial;" class=3D""><tbody class=3D""><tr class=3D""><td = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 0px; text-align: center;"><div style=3D"padding-top: = 15px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><div = style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;" class=3D"">Kind regards,<span = class=3D"Apple-converted-space"> </span><br class=3D"">Your OTRS = release = team</div></div></td></tr></tbody></table></div></td></tr></tbody></table>= </div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: = rgb(0, 0, 0); height: 1px; margin: 0px auto;" = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><h2 = class=3D"style-scope bard-text-block" style=3D"text-align: center; = font-family: Helvetica, Arial, sans-serif; font-size: 18px; padding: = 0px; margin: 0px 0px 15px; line-height: 1.6; font-weight: = bold;">Subscribe to the OTRS Newsletter.</h2><p class=3D"style-scope = bard-text-block" style=3D"text-align: center; color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: = 0px; margin: 13px 0px 0px; line-height: 1.6;"><span class=3D"style-scope = bard-text-block">Read about OTRS service management solutions, product = features, and interesting tips from our experts every month. Simply = select your desired language.<br = class=3D""></span></p></div></td></tr></tbody></table></div></td></tr></tb= ody></table></div><div style=3D"max-width: 600px; background-color: = rgb(255, 255, 255); margin: 0px auto; background-position: initial = initial; background-repeat: initial initial;" class=3D""><table = border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div style=3D"padding-top: 15px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-50 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 300px; max-width: = 50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><div = style=3D"text-align: center; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: = 0px; line-height: 1.6;" class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/6230505336471552/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">German</a></div></div></td></tr></tbody></table></div><span = class=3D"Apple-converted-space"> </span><div class=3D"bard-column-50 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 300px; max-width: 50%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px; = text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;" class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5235474643419136/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t= body></table></div><div style=3D"max-width: 600px; background-color: = rgb(255, 255, 255); margin: 0px auto; background-position: initial = initial; background-repeat: initial initial;" class=3D""><table = border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-50 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 300px; max-width: = 50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><div = style=3D"text-align: center; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: = 0px; line-height: 1.6;" class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5923083187257344/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span = class=3D"Apple-converted-space"> </span><div class=3D"bard-column-50 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 300px; max-width: 50%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px; = text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;" class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5662171054342144/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>= </tbody></table></div><div style=3D"max-width: 600px; background-color: = rgb(255, 255, 255); margin: 0px auto; background-position: initial = initial; background-repeat: initial initial;" class=3D""><table = border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: = rgb(0, 0, 0); height: 1px; margin: 0px auto;" = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D"socialBlock" style=3D"margin-left: 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target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, = 255, 255);" class=3D""><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" = alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; = height: auto; line-height: 0px; outline: none; text-decoration: none;" = class=3D""></a><span class=3D"Apple-converted-space"> </span><span = class=3D""></span><a = href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" = target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, = 255, 255);" class=3D""><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" = alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: = auto; line-height: 0px; outline: none; text-decoration: none;" = class=3D""></a><span class=3D"Apple-converted-space"> </span><span = class=3D""></span><a href=3D"https://www.instagram.com/otrs_group/" = target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, = 255, 255);" class=3D""><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png= " alt=3D"Instagram" width=3D"40" height=3D"40" style=3D"border: 0px; = height: auto; line-height: 0px; outline: none; text-decoration: none;" = class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t= able></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: = rgb(0, 0, 0); height: 1px; margin: 0px auto;" = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div style=3D"max-width: 600px; background-color: rgb(255, = 255, 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div style=3D"padding-top: 15px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><div = style=3D"text-align: center; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: = 0px; line-height: 1.6;" class=3D"">Visit<span = class=3D"Apple-converted-space"> </span><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5347555086565376/464= 6958497005568" class=3D"style-scope bard-text-block" target=3D"_blank" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">www.otrs.com</a><span = class=3D"Apple-converted-space"> </span>or<span = class=3D"Apple-converted-space"> </span><a class=3D"style-scope = bard-text-block" = href=3D"https://pg183.infusion-links.com/api/v1/click/5292666427932672/464= 6958497005568" target=3D"_blank" style=3D"color: rgb(67, 122, 212); = padding: 0px; line-height: 1.6;">contact us.<span = class=3D"Apple-converted-space"> </span></a></div></div></td></tr></t= body></table></div></td></tr></tbody></table></div><div = style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: = 0px auto; background-position: initial initial; background-repeat: = initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; = font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); = background-position: initial initial; background-repeat: initial = initial;" class=3D""><tbody class=3D""><tr class=3D""><td = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" = style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr = class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 0px; text-align: center;"><div style=3D"padding-top: = 15px;" = class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, = 255); margin: 0px auto; background-position: initial initial; = background-repeat: initial initial;" class=3D""><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = style=3D"border-collapse: collapse; font-size: 0px; width: 600px; = background-color: rgb(255, 255, 255); background-position: initial = initial; background-repeat: initial initial;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div = class=3D"bard-column-100 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 600px; max-width: = 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody = class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: left;" class=3D""><div class=3D""><p = class=3D"style-scope bard-text-block" style=3D"text-align: center; = color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: = 1.6;">OTRS AG</p><p class=3D"style-scope bard-text-block" = style=3D"text-align: center; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: = 13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg 11<br = class=3D"">61440 Oberursel<span = class=3D"Apple-converted-space"> </span><br class=3D"">Germany<br = class=3D"">+49 6172 681988 = 0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div= ><div style=3D"max-width: 600px; background-color: rgb(255, 255, 255); = margin: 0px auto; 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