New Security Updates for OTRS

Sabrina Seubert <[email protected]> Mon, 22 Mar 2021 09:59:39 +0100
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fix/es was/were made:
OTRS Security Advisory 2021-08

ID: OSA-2021-08
Date: 2021-03-22
Title: FAQ articles are shown to users without permission
Severity: 3.5 LOW
Product: OTRS 7.0.24, and FAQ 6.0.29
Fixed in: OTRS 7.0.25
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
References: CVE-2021-21438
OTRS Security Advisory 2021-07

ID: OSA-2021-07
Date: 2021-03-22
Title: Config Items are shown to users without permission
Severity: 3.5 LOW
Product: ITSMConfigurationManagement 7.0.24 and =
OTRSCIsInCustomerFrontend 7.0.15
Fixed in: ITSMConfigurationManagement 7.0.25 and =
OTRSCIsInCustomerFrontend 7.0.16
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
References: CVE-2021-21437
OTRS Security Advisory 2021-06

ID: OSA-2021-06
Date: 2021-03-22
Title: ReDoS vulnerability in thirdparty library (jquery-validate)
Severity: 5.3 MEDIUM
Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x
Fixed in: OTRS 8.0.12, OTRS 7.0.25
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
References: CVE-2021-21252
To read the entire Security Advisory/Advisories, please follow this =
link:
=
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ories/=C2=A0 =
<https://pg183.infusion-links.com/api/v1/click/4694369516519424/4571472390=
520832>
Kind regards,=20
Your OTRS release team
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><div style=3D"max-width: 600px; background-image: none; =
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margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
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max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><h1 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: =
0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
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background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
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max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div class=3D""><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
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max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear =
reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">The following security fix/es was/were =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-08</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-08<br class=3D"">Date: 2021-03-22<br class=3D"">Title: FAQ =
articles are shown to users without permission<br class=3D"">Severity: =
3.5 LOW<br class=3D"">Product: OTRS 7.0.24, and FAQ 6.0.29<br =
class=3D"">Fixed in: OTRS 7.0.25<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2021-21438</p></div></td></tr></tbody></table></div></td></tr></tbody>=
</table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-07</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-07<br class=3D"">Date: 2021-03-22<br class=3D"">Title: Config =
Items are shown to users without permission<br class=3D"">Severity: 3.5 =
LOW<br class=3D"">Product: ITSMConfigurationManagement 7.0.24 and =
OTRSCIsInCustomerFrontend 7.0.15<br class=3D"">Fixed in: =
ITSMConfigurationManagement 7.0.25 and OTRSCIsInCustomerFrontend =
7.0.16<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2021-21437</p></div></td></tr></tbody></table></div></td></tr></tbody>=
</table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-06</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-06<br class=3D"">Date: 2021-03-22<br class=3D"">Title: ReDoS =
vulnerability in thirdparty library (jquery-validate)<br =
class=3D"">Severity: 5.3 MEDIUM<br class=3D"">Product: OTRS 8.0.x, OTRS =
7.0.x, OTRS 6.0.x<br class=3D"">Fixed in: OTRS 8.0.12, OTRS 7.0.25<br =
class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L<br class=3D"">References: =
CVE-2021-21252</p></div></td></tr></tbody></table></div></td></tr></tbody>=
</table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">To read the entire Security Advisory/Advisories, please =
follow this link:<br class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/4694369516519424/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Your OTRS =
release =
team</div></div></td></tr></tbody></table></div></td></tr></tbody></table>=
</div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div class=3D""><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><h2 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 18px; padding: =
0px; margin: 0px 0px 15px; line-height: 1.6; font-weight: =
bold;">Subscribe to the OTRS Newsletter.</h2><p class=3D"style-scope =
bard-text-block" style=3D"text-align: center; color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
0px; margin: 13px 0px 0px; line-height: 1.6;"><span class=3D"style-scope =
bard-text-block">Read about OTRS service management solutions, product =
features, and interesting tips from our experts every month. Simply =
select your desired language.<br =
class=3D""></span></p></div></td></tr></tbody></table></div></td></tr></tb=
ody></table></div><div style=3D"max-width: 600px; background-image: =
none; background-attachment: scroll; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: 0% 0%; background-repeat: =
repeat repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-50 bard-column" style=3D"text-align: =
left; vertical-align: top; display: inline-block; width: 300px; =
max-width: 50%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0"=
 border=3D"0" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/5282244708663296/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">German</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;" class=3D""><div class=3D""><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;" =
class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/5685928416378880/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t=
body></table></div><div style=3D"max-width: 600px; background-image: =
none; background-attachment: scroll; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: 0% 0%; background-repeat: =
repeat repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-50 bard-column" style=3D"text-align: =
left; vertical-align: top; display: inline-block; width: 300px; =
max-width: 50%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0"=
 border=3D"0" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/4629017965232128/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;" class=3D""><div class=3D""><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;" =
class=3D""><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/4676667339046912/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"max-width: 600px; background-image: =
none; background-attachment: scroll; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: 0% 0%; background-repeat: =
repeat repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div class=3D""><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div class=3D"socialBlock" =
style=3D"margin-left: auto; margin-right: auto;"><a =
href=3D"https://www.facebook.com/OTRSGroup/" target=3D"_blank" =
border=3D"3.5" style=3D"border: 3.5px solid rgb(255, 255, 255);" =
class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
alt=3D"Facebook" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://twitter.com/otrsgroup" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" =
alt=3D"Twitter" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.linkedin.com/company/154779" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.instagram.com/otrs_group/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png=
" alt=3D"Instagram" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
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class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
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max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 15px;" =
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repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
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background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D"">Visit<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.infusion-links.com/api/v1/click/5564183835443200/457=
1472390520832" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"style-scope =
bard-text-block" =
href=3D"https://pg183.infusion-links.com/api/v1/click/4590304136658944/457=
1472390520832" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: 0% 0%; background-repeat: repeat =
repeat;" class=3D""><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-image: none; =
background-attachment: scroll; background-color: rgb(255, 255, 255); =
background-position: 0% 0%; background-repeat: repeat repeat;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""><div class=3D"bard-column-100 bard-column" style=3D"text-align:=
 left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: collapse;" =
class=3D""><tbody class=3D""><tr class=3D""><td style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;">OTRS AG</p><p class=3D"style-scope bard-text-block" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg 11<br =
class=3D"">61440 Oberursel<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Germany<br =
class=3D"">+49 6172 681988 =
0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
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