New Security Updates for OTRS

Bernd Maus <[email protected]> Mon, 6 Sep 2021 10:12:53 +0200
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fix/es was/were made:
OTRS Security Advisory 2021-18

ID: OSA-2021-18
Date: 2021-09-06
Title: User enumeration issue using "lost password" feature
Severity: 5.3 MEDIUM
Product: OTRS 7.0.x
Fixed in: OTRS 7.0.29
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
References: CVE-2021-36095
OTRS Security Advisory 2021-17

ID: OSA-2021-17
Date: 2021-09-06
Title: XSS attack in appointment edit popup screen
Severity: 5.7. MEDIUM
Product: OTRS 7.0.x
Fixed in: OTRS 7.0.29
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:N
References: CVE-2021-36094
OTRS Security Advisory 2021-16

ID: OSA-2021-16
Date: 2021-09-06
Title: DoS attack using PostMaster filters
Severity: 5.3 MEDIUM
Product: OTRS 8.0.x, OTRS 7.0.x
Fixed in: OTRS 8.0.16, OTRS 7.0.29
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
References: CVE-2021-36093
To read the entire Security Advisory/Advisories, please follow this =
link:
=
https://otrs.com/overview-release-notes-security-advisories/security-advis=
ories/=C2=A0 =
<https://pg183.keap-link003.com/api/v1/click/6579136176193536/464695849700=
5568>
Kind regards,=20
Your OTRS release team
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<https://pg183.keap-link003.com/api/v1/click/4903041731264512/464695849700=
5568>
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><div style=3D"max-width: 600px; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: initial initial; =
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class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
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center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><h1 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: =
0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
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cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear =
reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">The following security fix/es was/were =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-18</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-18<br class=3D"">Date: 2021-09-06<br class=3D"">Title: User =
enumeration issue using "lost password" feature<br class=3D"">Severity: =
5.3 MEDIUM<br class=3D"">Product: OTRS 7.0.x<br class=3D"">Fixed in: =
OTRS 7.0.29<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2021-36095</p></div></td></tr></tbody></table></div></td></tr></tbody>=
</table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-17</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-17<br class=3D"">Date: 2021-09-06<br class=3D"">Title: XSS =
attack in appointment edit popup screen<br class=3D"">Severity: 5.7. =
MEDIUM<br class=3D"">Product: OTRS 7.0.x<br class=3D"">Fixed in: OTRS =
7.0.29<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:N<br class=3D"">References: =
CVE-2021-36094<br =
class=3D""></p></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2021-16</b></p><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px 0px; line-height: 1.6;">ID: =
OSA-2021-16<br class=3D"">Date: 2021-09-06<br class=3D"">Title: DoS =
attack using PostMaster filters<br class=3D"">Severity: 5.3 MEDIUM<br =
class=3D"">Product: OTRS 8.0.x, OTRS 7.0.x<br class=3D"">Fixed in: OTRS =
8.0.16, OTRS 7.0.29<br class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L<br class=3D"">References: =
CVE-2021-36093</p></div></td></tr></tbody></table></div></td></tr></tbody>=
</table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">To read the entire Security Advisory/Advisories, please =
follow this link:<br class=3D""><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/6579136176193536/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Your OTRS =
release =
team</div></div></td></tr></tbody></table></div></td></tr></tbody></table>=
</div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/4903041731264512/46469=
58497005568" target=3D"_blank" style=3D"margin-left: auto; margin-right: =
auto;" class=3D""><img =
src=3D"https://pg183.files.keap.app/pg183/d8f440de-35e3-45a5-9366-9bbad154=
6b00" alt=3D"image" width=3D"600" style=3D"border: 0px; height: auto; =
line-height: 20px; outline: none; text-decoration: none; font-family: =
Helvetica, Arial, sans-serif; font-size: 20px; width: 600px;" =
class=3D""></a></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><h2 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 18px; padding: =
0px; margin: 0px 0px 15px; line-height: 1.6; font-weight: =
bold;">Subscribe to the OTRS Newsletter.</h2><p class=3D"style-scope =
bard-text-block" style=3D"text-align: center; color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
0px; margin: 13px 0px 0px; line-height: 1.6;"><span class=3D"style-scope =
bard-text-block">Read about OTRS service management solutions, product =
features, and interesting tips from our experts every month. Simply =
select your desired language.<br =
class=3D""></span></p></div></td></tr></tbody></table></div></td></tr></tb=
ody></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-50 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 300px; max-width: =
50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/6044576627687424/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">German</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; font-size: 0px; padding: 15px; =
text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: =
center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D""><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/6157898937139200/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t=
body></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-50 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 300px; max-width: =
50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/5245596612296704/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; font-size: 0px; padding: 15px; =
text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: =
center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D""><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/5531052486819840/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
alt=3D"Facebook" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://twitter.com/otrsgroup" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" =
alt=3D"Twitter" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.linkedin.com/company/154779" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.instagram.com/otrs_group/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png=
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class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
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background-repeat: initial initial;" class=3D""><table border=3D"0" =
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style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
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class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D"">Visit<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.keap-link003.com/api/v1/click/4885809953374208/46469=
58497005568" class=3D"style-scope bard-text-block" target=3D"_blank" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"style-scope =
bard-text-block" =
href=3D"https://pg183.keap-link003.com/api/v1/click/6045398979706880/46469=
58497005568" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;">OTRS AG</p><p class=3D"style-scope bard-text-block" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg 11<br =
class=3D"">61440 Oberursel<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Germany<br =
class=3D"">+49 6172 681988 =
0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
><div style=3D"max-width: 600px; background-color: rgb(255, 255, 255); =
margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" =
class=3D""></td></tr></tbody></table></div></div></div></div><br =
class=3D""><div class=3D""><div style=3D"font-family: Helvetica;"><br =
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