New Patches Have Been Released For OTRS
Erkan Yilmaz <[email protected]> Mon, 29 Nov 2021 10:51:48 +0100
| Newsgroups | gmane.comp.otrs.announce |
|---|---|
| Message-ID | <[email protected]> |
--===============3215150563546416085== Content-Type: multipart/signed; boundary="Apple-Mail=_A1CE8C37-B01B-406C-A9B0-B2B4378C53A2"; protocol="application/pkcs7-signature"; micalg=sha-256 --Apple-Mail=_A1CE8C37-B01B-406C-A9B0-B2B4378C53A2 Content-Type: multipart/alternative; boundary="Apple-Mail=_4813BAE2-228B-4A30-933D-20D31CB61C98" --Apple-Mail=_4813BAE2-228B-4A30-933D-20D31CB61C98 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Release Notes Dear customers,=20 We have improved OTRS even further, so we are announcing the following = patch level releases today. Thank you for helping to improve OTRS.=20 Release date: November 29, 2021 Patch/Patches:=20 OTRS 8.0.18 OTRS 7.0.31 OTRS::ITSM Module 7.0.31 OTRS CloneDB 8.0.3 OTRS CloneDB 7.0.19 OTRS MasterSlave 7.0.28 OTRS Survey 8.0.5 OTRS Survey 7.0.25 OTRS SystemMonitoring 8.0.7 OTRS SystemMonitoring 7.0.17 OTRS TimeAccounting 7.0.21 You=E2=80=99ll find the specific release notes detailed under=20 = https://otrs.com/overview-release-notes-security-advisories/release-notes/= = <https://pg183.infusion-links.com/api/v1/click/6337345202028544/4881481112= 092672> OTRS Group managed customers are updated by our Customer Solution Team. = OTRS On-Premise customers should obtain the new product version from our = exclusive download area at portal.otrs.com = <https://portal.otrs.com/external>. Kind regards,=20 Your OTRS release team=20 Subscribe to the OTRS Newsletter. Read about OTRS service management solutions, product features, and = interesting tips from our experts every month. 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German = <https://pg183.infusion-links.com/api/v1/click/5291006510891008/4881481112= 092672>=20 English = <https://pg183.infusion-links.com/api/v1/click/5559253961408512/4881481112= 092672> Spanish = <https://pg183.infusion-links.com/api/v1/click/6692987888599040/4881481112= 092672>=20 Portuguese = <https://pg183.infusion-links.com/api/v1/click/5559748553736192/4881481112= 092672> <https://www.facebook.com/OTRSGroup/> <https://twitter.com/otrsgroup> = <https://www.linkedin.com/company/154779> = <https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g> = <https://www.instagram.com/otrs_group/> Visit www.otrs.com = <https://pg183.infusion-links.com/api/v1/click/4604018606604288/4881481112= 092672> or contact us.=C2=A0 = <https://pg183.infusion-links.com/api/v1/click/4851513479790592/4881481112= 092672> OTRS AG Zimmersm=C3=BChlenweg 11 61440 Oberursel=20 Germany +49 6172 681988 0 --Apple-Mail=_4813BAE2-228B-4A30-933D-20D31CB61C98 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; = charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; = -webkit-nbsp-mode: space; line-break: after-white-space;" class=3D""><div = class=3D""><br class=3D""></div><div class=3D""><div class=3D"" = style=3D"background-color: rgb(255, 255, 255); max-width: 600px; margin: = 0px auto;"><br class=3D""><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 0px; text-align: center;"><div class=3D"" style=3D"padding-top: = 25px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d= iv><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 0px; text-align: center;"><img = src=3D"https://pg183.files.keap.app/pg183/deb8a0b1-eccd-40b9-98d4-731032e1= 8e97" alt=3D"image" width=3D"600" class=3D"" style=3D"border: 0px; = height: auto; line-height: 20px; outline: none; font-family: Helvetica, = Arial, sans-serif; font-size: 20px; width: 600px; margin-left: auto; = margin-right: = auto;"></td></tr></tbody></table></div></td></tr></tbody></table></div><di= v class=3D"" style=3D"background-color: rgb(255, 255, 255); max-width: = 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 0px; text-align: center;"><div class=3D"" style=3D"padding-top: = 25px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d= iv><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><h1 class=3D"style-scope bard-text-block" style=3D"text-align: = center; font-family: Helvetica, Arial, sans-serif; font-size: 48px; = padding: 0px; margin: 0px; line-height: 1.6;">Release = Notes</h1></div></td></tr></tbody></table></div></td></tr></tbody></table>= </div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: center;"><div class=3D""><div = xmlns=3D"http://www.w3.org/1999/xhtml" class=3D"" style=3D"width: = 427.5px; border-color: rgb(98, 98, 98); background-color: rgb(98, 98, = 98); color: rgb(98, 98, 98); height: 1px; margin: 0px = auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab= le></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 0px; text-align: center;"><div class=3D"" style=3D"padding-top: = 25px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d= iv><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><div class=3D"" style=3D"color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: = 0px; margin: 0px; line-height: 1.6;">Dear customers, <br = class=3D""><br class=3D"">We have improved <b class=3D"style-scope = bard-text-block" style=3D"padding: 0px; line-height: = 1.6;">OTRS</b> even further, so we are announcing the following = patch level releases today. Thank you for helping to improve <b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: = 1.6;">OTRS</b>. </div></div></td></tr></tbody></table></div></td></tr= ></tbody></table></div><div class=3D"" style=3D"background-color: = rgb(255, 255, 255); max-width: 600px; margin: 0px auto;"><table = border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = class=3D"" style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 15px;"><div class=3D""><div class=3D"" style=3D"color: = rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><b = class=3D"style-scope bard-text-block" style=3D"padding: 0px; = line-height: 1.6;">Release date:</b> November 29, 2021<br = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div class=3D"" style=3D"background-color: rgb(255, 255, = 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; padding: = 15px;"><div class=3D""><p class=3D"style-scope bard-text-block" = style=3D"font-size: 13px; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; padding: 0px; margin: 0px 0px 13px; = line-height: 1.6;"><br class=3D""></p><p class=3D"style-scope = bard-text-block" style=3D"padding: 0px; margin: 13px 0px; line-height: = 1.6;"><b class=3D"style-scope bard-text-block" style=3D"color: rgb(117, = 118, 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; line-height: 1.6;">Patch/Patches</b><font color=3D"#757679" = face=3D"Helvetica, Arial, sans-serif" size=3D"2" = class=3D"">:</font> <br class=3D""><br class=3D""><span = class=3D""><font color=3D"#757679" size=3D"2" face=3D"Helvetica, Arial, = sans-serif" class=3D"">OTRS 8.0.18<br class=3D"">OTRS 7.0.31<br = class=3D"">OTRS::ITSM Module 7.0.31<br class=3D"">OTRS CloneDB 8.0.3<br = class=3D""></font></span><span class=3D"" style=3D"caret-color: rgb(117, = 118, 121); color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: small;">OTRS CloneDB 7.0.19<br = class=3D""></span><span class=3D"" style=3D"color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: small;">OTRS = MasterSlave 7.0.28<br class=3D""></span><span class=3D"" style=3D"color: = rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: small;">OTRS Survey 8.0.5<br class=3D""></span><span class=3D""= style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: small;">OTRS Survey 7.0.25<br = class=3D""></span><span class=3D"" style=3D"caret-color: rgb(117, 118, = 121); color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: small;">OTRS SystemMonitoring 8.0.7<br = class=3D""></span><span class=3D"" style=3D"caret-color: rgb(117, 118, = 121); color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: small;">OTRS SystemMonitoring 7.0.17<br = class=3D""></span><span class=3D"" style=3D"color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: small;">OTRS = TimeAccounting 7.0.21</span></p><span class=3D""><p class=3D"style-scope = bard-text-block" style=3D"font-size: 13px; color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; padding: 0px; margin: 13px = 0px 0px; line-height: 1.6;"><br = class=3D""></p></span></div></td></tr></tbody></table></div></td></tr></tb= ody></table></div><div class=3D"" style=3D"background-color: rgb(255, = 255, 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 15px;"><div class=3D""><div class=3D"" style=3D"color: = rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; = font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;">You=E2=80=99= ll find the specific release notes detailed under <br class=3D""><a = href=3D"https://pg183.infusion-links.com/api/v1/click/6337345202028544/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">https://otrs.com/overview-release-notes-security-advisories/release-= notes/</a><br = class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><= /table></div><div class=3D"" style=3D"background-color: rgb(255, 255, = 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; padding: = 15px;"><div class=3D""><div class=3D"" style=3D"text-align: justify; = padding: 0px; margin: 0px; line-height: 1.6;"><font face=3D"Helvetica" = size=3D"2" class=3D""><font color=3D"#757679" class=3D""><span = class=3D"">OTRS Group managed customers are updated by our Customer = Solution Team. <b class=3D"">OTRS On-Premise</b> customers = should obtain the new product version from our exclusive download area = at </span></font><a href=3D"https://portal.otrs.com/external" = class=3D"">portal.otrs.com</a><font color=3D"#757679" class=3D""><span = class=3D"">.</span></font></font></div></div></td></tr></tbody></table></d= iv></td></tr></tbody></table></div><div class=3D"" = style=3D"background-color: rgb(255, 255, 255); max-width: 600px; margin: = 0px auto;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = align=3D"center" class=3D"" style=3D"border-collapse: collapse; = font-size: 0px; width: 600px;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; text-align: center; = vertical-align: top;"><div class=3D"bard-column-100 bard-column" = style=3D"text-align: left; vertical-align: top; display: inline-block; = width: 600px; max-width: 100%;"><table border=3D"0" cellspacing=3D"0" = cellpadding=3D"0" width=3D"100%" class=3D"" style=3D"border-collapse: = collapse;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><div class=3D"" style=3D"color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: = 0px; margin: 0px; line-height: 1.6;">Kind regards, <br = class=3D"">Your OTRS release = team </div></div></td></tr></tbody></table></div></td></tr></tbody></= table></div><div class=3D"" style=3D"background-color: rgb(255, 255, = 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = class=3D"" style=3D"width: 427.5px; border-color: rgb(0, 0, 0); = background-color: rgb(0, 0, 0); height: 1px; margin: 0px = auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab= le></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><h2 class=3D"style-scope bard-text-block" style=3D"text-align: = center; font-family: Helvetica, Arial, sans-serif; font-size: 18px; = padding: 0px; margin: 0px 0px 15px; line-height: 1.6;">Subscribe to the = OTRS Newsletter.</h2><p class=3D"style-scope bard-text-block" = style=3D"text-align: center; color: rgb(117, 118, 121); font-family: = Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: = 13px 0px 0px; line-height: 1.6;">Read about OTRS service management = solutions, product features, and interesting tips from our experts every = month. Simply select your desired = language.</p></div></td></tr></tbody></table></div></td></tr></tbody></tab= le></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-50 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 300px; max-width: 50%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><div class=3D"" style=3D"text-align: center; color: rgb(117, = 118, 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px; line-height: 1.6;"><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5291006510891008/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">German</a></div></div></td></tr></tbody></table></div> <div = class=3D"bard-column-50 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 300px; max-width: = 50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 15px;"><div class=3D""><div class=3D"" style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;"><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5559253961408512/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t= body></table></div><div class=3D"" style=3D"background-color: rgb(255, = 255, 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-50 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 300px; = max-width: 50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 15px;"><div class=3D""><div class=3D"" style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;"><a = href=3D"https://pg183.infusion-links.com/api/v1/click/6692987888599040/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">Spanish</a></div></div></td></tr></tbody></table></div> <div = class=3D"bard-column-50 bard-column" style=3D"text-align: left; = vertical-align: top; display: inline-block; width: 300px; max-width: = 50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"" style=3D"border-collapse: = collapse; overflow-wrap: break-word; word-break: break-word; font-size: = 0px; padding: 15px;"><div class=3D""><div class=3D"" style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: = 1.6;"><a = href=3D"https://pg183.infusion-links.com/api/v1/click/5559748553736192/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>= </tbody></table></div><div class=3D"" style=3D"background-color: = rgb(255, 255, 255); max-width: 600px; margin: 0px auto;"><table = border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" = class=3D"" style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 15px; text-align: = center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" = class=3D"" style=3D"width: 427.5px; border-color: rgb(0, 0, 0); = background-color: rgb(0, 0, 0); height: 1px; margin: 0px = auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab= le></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: center;"><div class=3D"socialBlock" = style=3D"margin-left: auto; margin-right: auto;"><a = href=3D"https://www.facebook.com/OTRSGroup/" target=3D"_blank" = border=3D"3.5" class=3D"" style=3D"border: 3.5px solid rgb(255, 255, = 255);"><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" = alt=3D"Facebook" width=3D"40" height=3D"40" class=3D"" style=3D"border: = 0px; height: auto; line-height: 0px; outline: none; text-decoration: = none;"></a> <span class=3D""></span><a = href=3D"https://twitter.com/otrsgroup" target=3D"_blank" border=3D"3.5" = class=3D"" style=3D"border: 3.5px solid rgb(255, 255, 255);"><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" = alt=3D"Twitter" width=3D"40" height=3D"40" class=3D"" style=3D"border: = 0px; height: auto; line-height: 0px; outline: none; text-decoration: = none;"></a> <span class=3D""></span><a = href=3D"https://www.linkedin.com/company/154779" target=3D"_blank" = border=3D"3.5" class=3D"" style=3D"border: 3.5px solid rgb(255, 255, = 255);"><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" = alt=3D"LinkedIn" width=3D"40" height=3D"40" class=3D"" style=3D"border: = 0px; height: auto; line-height: 0px; outline: none; text-decoration: = none;"></a> <span class=3D""></span><a = href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" = target=3D"_blank" border=3D"3.5" class=3D"" style=3D"border: 3.5px solid = rgb(255, 255, 255);"><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" = alt=3D"YouTube" width=3D"40" height=3D"40" class=3D"" style=3D"border: = 0px; height: auto; line-height: 0px; outline: none; text-decoration: = none;"></a> <span class=3D""></span><a = href=3D"https://www.instagram.com/otrs_group/" target=3D"_blank" = border=3D"3.5" class=3D"" style=3D"border: 3.5px solid rgb(255, 255, = 255);"><img = src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png= " alt=3D"Instagram" width=3D"40" height=3D"40" class=3D"" style=3D"border:= 0px; height: auto; line-height: 0px; outline: none; text-decoration: = none;"></a></div></td></tr></tbody></table></div></td></tr></tbody></table= ></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 15px; text-align: center;"><div class=3D""><div = xmlns=3D"http://www.w3.org/1999/xhtml" class=3D"" style=3D"width: = 427.5px; border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); = height: 1px; margin: 0px = auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab= le></div><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"alignmentContainer" style=3D"border-collapse: collapse; = overflow-wrap: break-word; word-break: break-word; font-size: 0px; = padding: 0px; text-align: center;"><div class=3D"" style=3D"padding-top: = 15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d= iv><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><div class=3D"" style=3D"text-align: center; color: rgb(117, = 118, 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; = padding: 0px; margin: 0px; line-height: 1.6;">Visit <a = href=3D"https://pg183.infusion-links.com/api/v1/click/4604018606604288/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">www.otrs.com</a> or <a = href=3D"https://pg183.infusion-links.com/api/v1/click/4851513479790592/488= 1481112092672" target=3D"_blank" class=3D"style-scope bard-text-block" = style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: = 1.6;">contact = us. </a></div></div></td></tr></tbody></table></div></td></tr></tbody= ></table></div><div class=3D"" style=3D"background-color: rgb(255, 255, = 255); max-width: 600px; margin: 0px auto;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" align=3D"center" class=3D"" = style=3D"border-collapse: collapse; font-size: 0px; width: = 600px;"><tbody class=3D""><tr class=3D""><td class=3D"" = style=3D"border-collapse: collapse; text-align: center; vertical-align: = top;"><div class=3D"bard-column-100 bard-column" style=3D"text-align: = left; vertical-align: top; display: inline-block; width: 600px; = max-width: 100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" = width=3D"100%" class=3D"" style=3D"border-collapse: collapse;"><tbody = class=3D""><tr class=3D""><td class=3D"alignmentContainer" = style=3D"border-collapse: collapse; overflow-wrap: break-word; = word-break: break-word; font-size: 0px; padding: 0px; text-align: = center;"><div class=3D"" style=3D"padding-top: = 15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d= iv><div class=3D"" style=3D"background-color: rgb(255, 255, 255); = max-width: 600px; margin: 0px auto;"><table border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" align=3D"center" class=3D"" style=3D"border-collapse: = collapse; font-size: 0px; width: 600px;"><tbody class=3D""><tr = class=3D""><td class=3D"" style=3D"border-collapse: collapse; = text-align: center; vertical-align: top;"><div class=3D"bard-column-100 = bard-column" style=3D"text-align: left; vertical-align: top; display: = inline-block; width: 600px; max-width: 100%;"><table border=3D"0" = cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"" = style=3D"border-collapse: collapse;"><tbody class=3D""><tr class=3D""><td = class=3D"" style=3D"border-collapse: collapse; overflow-wrap: = break-word; word-break: break-word; font-size: 0px; padding: 15px;"><div = class=3D""><p class=3D"style-scope bard-text-block" style=3D"text-align: = center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, = sans-serif; font-size: 13px; padding: 0px; margin: 0px 0px 13px; = line-height: 1.6;">OTRS AG<br class=3D""></p><p class=3D"style-scope = bard-text-block" style=3D"text-align: center; color: rgb(117, 118, 121); = font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: = 0px; margin: 13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg = 11<br class=3D"">61440 Oberursel <br class=3D"">Germany<br = class=3D"">+49 6172 681988 = 0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div= ><div class=3D""><br class=3D""></div></div></body></html>= --Apple-Mail=_4813BAE2-228B-4A30-933D-20D31CB61C98-- --Apple-Mail=_A1CE8C37-B01B-406C-A9B0-B2B4378C53A2 Content-Disposition: attachment; filename=smime.p7s Content-Type: application/pkcs7-signature; name=smime.p7s Content-Transfer-Encoding: base64 MIAGCSqGSIb3DQEHAqCAMIACAQExDzANBglghkgBZQMEAgEFADCABgkqhkiG9w0BBwEAAKCCDKUw ggZOMIIFNqADAgECAhAErnlgZmaQGrnFf6ZsW9zNMA0GCSqGSIb3DQEBCwUAMGUxCzAJBgNVBAYT AlVTMRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxGTAXBgNVBAsTEHd3dy5kaWdpY2VydC5jb20xJDAi BgNVBAMTG0RpZ2lDZXJ0IEFzc3VyZWQgSUQgUm9vdCBDQTAeFw0xMzExMDUxMjAwMDBaFw0yODEx MDUxMjAwMDBaMGUxCzAJBgNVBAYTAlVTMRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxGTAXBgNVBAsT EHd3dy5kaWdpY2VydC5jb20xJDAiBgNVBAMTG0RpZ2lDZXJ0IFNIQTIgQXNzdXJlZCBJRCBDQTCC 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