New Security Updates for OTRS

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Security Advisories
Dear reader,

The following security fix/es was/were made:
OTRS Security Advisory 2022-01

ID: OSA-2022-01
Date: 2022-02-07
Title: Dynamic field error message is vulnerable to XSS
Severity: 3.8 LOW
Product: OTRS 7.0.x
Fixed in: OTRS 7.0.32
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
References: CVE-2022-0473


OTRS Security Advisory 2022-02

ID: OSA-2022-02
Date: 2022-02-07
Title: Disclosure of mail addresses
Severity: 2.4 LOW
Product: OTRSCustomContactFields 8.0.x,
Fixed in: OTRS 8.0.12
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N
References: CVE-2022-0474


OTRS Security Advisory 2022-04

ID: OSA-2022-04
Date: 2022-02-07
Title: Several vulnerabilities in third-party npm modules
Severity: 5.8 MEDIUM
Product: OTRS 8.0.x
Fixed in: OTRS 8.0.19
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:L
References: CVE-2021-3803 / CVE-2021-3807 / CVE-2021-23368


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background-repeat: initial initial;" class=3D""><table border=3D"0" =
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style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
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initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
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font-family: Helvetica, Arial, sans-serif; font-size: 48px; padding: =
0px; margin: 0px; line-height: 1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
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style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
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class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
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background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 25px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;">Dear =
reader,</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">The following security fix/es was/were =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2022-01</b><br class=3D""></p><p=
 class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: OSA-2022-01<br =
class=3D"">Date: 2022-02-07<br class=3D"">Title: Dynamic field error =
message is vulnerable to XSS<br class=3D"">Severity: 3.8 LOW<br =
class=3D"">Product: OTRS 7.0.x<br class=3D"">Fixed in: OTRS 7.0.32<br =
class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N<br class=3D"">References: =
CVE-2022-0473</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br =
class=3D""></p></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2022-02</b><br class=3D""></p><p=
 class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: OSA-2022-02<br =
class=3D"">Date: 2022-02-07<br class=3D"">Title: Disclosure of mail =
addresses<br class=3D"">Severity: 2.4 LOW<br class=3D"">Product: =
OTRSCustomContactFields 8.0.x,<br class=3D"">Fixed in: OTRS 8.0.12<br =
class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N<br class=3D"">References: =
CVE-2022-0474</p><p class=3D"style-scope bard-text-block" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br =
class=3D""></p></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><p =
class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"style-scope bard-text-block" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2022-04</b><br class=3D""></p><p=
 class=3D"style-scope bard-text-block" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: OSA-2022-04<br =
class=3D"">Date: 2022-02-07<br class=3D"">Title: Several vulnerabilities =
in third-party npm modules<br class=3D"">Severity: 5.8 MEDIUM<br =
class=3D"">Product: OTRS 8.0.x<br class=3D"">Fixed in: OTRS 8.0.19<br =
class=3D"">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:L<br class=3D"">References: =
CVE-2021-3803 / CVE-2021-3807 / CVE-2021-23368</p><p class=3D"style-scope =
bard-text-block" style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;"><br =
class=3D""></p></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">To read the entire Security Advisory/Advisories, please =
follow this link:<br class=3D""><a =
href=3D"https://pg183.keap-link006.com/v2/click/9ba564105ae524cfc2cb96e215=
ed39e7/eJyNkM2OgkAQhN-lz7BAUFRuxhhCcD0YPZsJdHY7CzOTngZDDO--4088ucleq6q_SvU=
VBLXSUjaQg_1KlikEwFiTJdSyMVpUfTdXaTZbxAG0pH8KNr2F_Pru9uXf1GWcrLIAZLToI8fDe=
lOV--K8K_eVj1rFvuM_nGSWZvP4Bdp-rssdTNOfZOxItoOHO8iFe7xNasjPkhO3Pv8tYl0eRUb=
YfdSmi8yAPBBeQsYWlcNQG0EXOqx7JhlD1QzkDBO66J3mK5W1qJvnwyocH8XTL5gjdak=3D" =
class=3D"style-scope bard-text-block" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background-color: rgb(255, 255, 255); margin: =
0px auto; background-position: initial initial; background-repeat: =
initial initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D"">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br class=3D"">Your OTRS =
release team<span =
class=3D"Apple-converted-space">&nbsp;</span></div></div></td></tr></tbody=
></table></div></td></tr></tbody></table></div><div style=3D"max-width: =
600px; background-color: rgb(255, 255, 255); margin: 0px auto; =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background-color: rgb(255, 255, 255); =
background-position: initial initial; background-repeat: initial =
initial;" class=3D""><tbody class=3D""><tr class=3D""><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;" class=3D""><div class=3D"bard-column-100 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 600px; max-width: 100%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td class=3D"alignmentContainer" style=3D"border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; font-size: =
0px; padding: 0px; text-align: center;"><a =
href=3D"https://pg183.keap-link005.com/v2/click/d29680c557c9449f77ca00b48c=
6e64df/eJyNj8EKgkAURf_lrSUVzdSdiIhoLqLWMYxDDenMMD4DEf-9McNVQdt37z2PMwEyQQQ=
WDcSgbm7ogQWaUa44E5hKgYS-w8gL_INjQcvFI9dyUBBP37ZbvlxDx418C3BUzFTOpyQtizq_V=
kVdmqoi2vz4h-P6XrB3NlB2TIoK5vknmXUcs6eB9xCjHtii1HCjhRfdmv4dUfWxbUvU_Y7Kzqa=
rqG22RCkmmo95ycaVML8AZ2FfoA=3D=3D" target=3D"_blank" style=3D"margin-left:=
 auto; margin-right: auto;" class=3D""><img =
src=3D"https://pg183.files.keap.app/pg183/77115694-ed58-46e2-93b1-28e0662a=
79e8" alt=3D"image" width=3D"600" style=3D"border: 0px; height: auto; =
line-height: 20px; outline: none; text-decoration: none; font-family: =
Helvetica, Arial, sans-serif; font-size: 20px; width: 600px;" =
class=3D""></a></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><h2 =
class=3D"style-scope bard-text-block" style=3D"text-align: center; =
font-family: Helvetica, Arial, sans-serif; font-size: 18px; padding: =
0px; margin: 0px 0px 15px; line-height: 1.6; font-weight: =
bold;">Subscribe to the OTRS Newsletter.</h2><p class=3D"style-scope =
bard-text-block" style=3D"text-align: center; color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
0px; margin: 13px 0px 0px; line-height: 1.6;"><span class=3D"style-scope =
bard-text-block">Read about OTRS service management solutions, product =
features, and interesting tips from our experts every month. Simply =
select your desired language.<br =
class=3D""></span></p></div></td></tr></tbody></table></div></td></tr></tb=
ody></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-50 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 300px; max-width: =
50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.keap-link007.com/v2/click/cd15b081ae180e1336f72b97be=
25119c/eJyNkE8LgkAQxb_LnK3VNCtvISKL1iHqHKJDLenusjsWEX73tj90Kug2zHvzG967AaG=
sJPEGEtCHYB6CBwZroQVKSpWkqn6KizCOZr4HrZCn3KheQ3L7dvvRH9u5HywmHtBVo7NsN8u04=
Ot8X_J14ay6Mu7HP5wgCuOp_wFlqyUvYRh-krETlJ0d3EJCpsdHpEa4WLQzrfMfibRNGFNk7Lh=
WHWuQSbzYFonQjAwehHUDc6hKa5TNu4gCry_gcAc7u2WJ" class=3D"style-scope =
bard-text-block" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">German</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; font-size: 0px; padding: 15px; =
text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: =
center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D""><a =
href=3D"https://pg183.keap-link016.com/v2/click/5275cdfca9523cec3ba8f7bdbb=
689877/eJyNkE8LgkAQxb_LnCsTzdRbiIhoHqLOITrUkq7L7liE-N2b_lCXgm7DvPd-w5sBCGU=
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bard-text-block" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t=
body></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-50 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 300px; max-width: =
50%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D""><a =
href=3D"https://pg183.keap-link012.com/v2/click/cf458ed99bf27c1faee160e87f=
7936b0/eJyNkEELgkAQhf_LnK1VNDNvISKieYg6h-hQS7ouu2Mh4n9vrehU0G2Y9-Yb3huBUJS=
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lqJnAu26QCNVC4ZlrMzCDKqVEUb-LyHB4AacHQrllnQ=3D=3D" class=3D"style-scope =
bard-text-block" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column-50 =
bard-column" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" =
style=3D"border-collapse: collapse;" class=3D""><tbody class=3D""><tr =
class=3D""><td style=3D"border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; font-size: 0px; padding: 15px; =
text-align: left;" class=3D""><div class=3D""><div style=3D"text-align: =
center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;" class=3D""><a =
href=3D"https://pg183.keap-link020.com/v2/click/3c27bc4e082e1cb1c21de1dbcf=
389e7b/eJyNkE8LgkAQxb_LnK1VLDNvIiFidYg6h-hgS7oOu1Mh4ndv-0Ongm7DvDe_4b0BGFW=
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bard-text-block" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"max-width: 600px; background-color: =
rgb(255, 255, 255); margin: 0px auto; background-position: initial =
initial; background-repeat: initial initial;" class=3D""><table =
border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
alt=3D"Facebook" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://twitter.com/otrsgroup" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-twitter.png" =
alt=3D"Twitter" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.linkedin.com/company/154779" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
alt=3D"LinkedIn" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a><span class=3D"Apple-converted-space">&nbsp;</span><span =
class=3D""></span><a href=3D"https://www.instagram.com/otrs_group/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);" class=3D""><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png=
" alt=3D"Instagram" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: none; text-decoration: none;" =
class=3D""></a></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D""><div xmlns=3D"http://www.w3.org/1999/xhtml" =
style=3D"width: 427.5px; border-color: rgb(0, 0, 0); background-color: =
rgb(0, 0, 0); height: 1px; margin: 0px auto;" =
class=3D""></div></div></td></tr></tbody></table></div></td></tr></tbody><=
/table></div><div style=3D"max-width: 600px; background-color: rgb(255, =
255, 255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: 15px;" =
class=3D""></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background-color: rgb(255, 255, =
255); margin: 0px auto; background-position: initial initial; =
background-repeat: initial initial;" class=3D""><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background-color: rgb(255, 255, 255); background-position: initial =
initial; background-repeat: initial initial;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top; font-size: 0px;" class=3D""><div =
class=3D"bard-column-100 bard-column" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;" class=3D""><tbody =
class=3D""><tr class=3D""><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;" class=3D""><div class=3D""><div =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
0px; line-height: 1.6;" class=3D"">Visit<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.keap-link012.com/v2/click/ff5a4786e4968c1fed29812bb4=
9e5b92/eJyNkE0LgkAQhv_LnEXdNDUhQkRENA9RZxFdaknXZR0TEf972wedCrrO-8wzvDMDUl5=
yTGrwQZyJZ4EGklZMMMox7DiW1TPcWI7tmho0jF9j2Q0C_Pnb7id_TD2TeLYGOAmqkOMhCNMkj=
4ssyVOFilKqG_94iG05a_MjivZBksGy_DTTlmF0U_IefJQDfVSqmaqFJ9ko_oIoet8wxnHUO5S=
9XnWtsRuwLVi9JSuXKEcpBOX1-wMpnV6m5Q5eoGHg" class=3D"style-scope =
bard-text-block" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"style-scope =
bard-text-block" =
href=3D"https://pg183.keap-link004.com/v2/click/a90deb31234b66c45752ba400c=
53672c/eJyNj8EKgkAURf_lraXRNDN3IiKD5iJqHaJDDenMMD4DEf-9McNVQdt37z2PMwIyUQq=
kNYSgbk7gggWaVVxxJjCWAsvqHR5c39vbFjRcPFItewXh-G275vM1sJ1gawEOipnK-RTFGS3Sa=
06LzFRVqc2PfziO5_o7ewUlx4jmME0_yazlmDwNvIMQdc9mpZobLbzoxvTviKoLCZGou00lW1I=
tosRsS6WYqD_mGRsWwvQCZQtfnQ=3D=3D" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: 1.6;"><font =
color=3D"#437ad4" class=3D""><span style=3D"line-height: 1.6;" =
class=3D"">contact us.</span></font><span class=3D"Apple-converted-space" =
style=3D"color: rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">&nbsp;</span></a></div></div></td></tr></tbody></table></div></td></=
tr></tbody></table></div></div></div></div></body></html>=

--Apple-Mail=_68B522BB-D1A2-475C-B9AC-A02AF217F295--

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