New Security Updates for OTRS

Melanie Krueger <[email protected]> Mon, 24 Jul 2023 08:47:14 +0200
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fix/es was/were made:
OTRS Security Advisory 2023-04

ID: OSA-2023-04
Date: 2023-06-27
Title: Host header injection by attachments in web service
Severity: 6.3 MEDIUM
Product: ((OTRS)) Community Edition 6.0.x, OTRS 7.0.x, OTRS 8.0.x
Fixed in: OTRS 7.0.45, OTRS 8.0.35
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
References: CVE-2023-38060


OTRS Security Advisory 2023-05

ID: OSA-2023-05
Date: 2023-06-29
Title: Code execution via System Configuration
Severity: 7.2 HIGH
Product: ((OTRS)) Community Edition 6.0.x, OTRS 7.0.x, OTRS 8.0.x
Fixed in: OTRS 7.0.45, OTRS 8.0.35
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
References: CVE-2023-38056


OTRS Security Advisory 2023-06

ID: OSA-2023-06
Date: 2023-07-24
Title: Possible XSS stored in survey answers
Severity: 4.1 MEDIUM
Product: Survey 6.0.x, Survey 7.0.x, Survey 8.0.x
Fixed in: Survey 7.0.32, Survey 8.0.13
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N
References: CVE-2023-38057


OTRS Security Advisory 2023-07

ID: OSA-2023-07
Date: 2023-07-24
Title: Tickets can be moved without permission
Severity: 4.1 MEDIUM
Product: OTRS 8.0.x
Fixed in: OTRS 8.0.35
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N
References: CVE-2023-38058


To read the entire Security Advisory/Advisories, please follow this =
link:
=
https://otrs.com/overview-release-notes-security-advisories/security-advis=
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style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
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1.6; font-weight: bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
able></div><div style=3D"max-width: 600px; background: rgb(255, 255, =
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center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px =
auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab=
le></div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
25px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><p class=3D"bard-text-block =
style-scope" style=3D"color: rgb(117, 118, 121); font-family: Helvetica, =
Arial, sans-serif; font-size: 13px; padding: 0px; margin: 0px 0px 13px; =
line-height: 1.6;">Dear reader,</p><p class=3D"bard-text-block =
style-scope" style=3D"color: rgb(117, 118, 121); font-family: Helvetica, =
Arial, sans-serif; font-size: 13px; padding: 0px; margin: 13px 0px 0px; =
line-height: 1.6;">The following security fix/es was/were =
made:</p></div></td></tr></tbody></table></div></td></tr></tbody></table><=
/div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><p class=3D"bard-text-block =
style-scope" style=3D"color: rgb(117, 118, 121); font-family: Helvetica, =
Arial, sans-serif; font-size: 13px; padding: 0px; margin: 0px 0px 13px; =
line-height: 1.6;"><b class=3D"bard-text-block style-scope" =
style=3D"padding: 0px; line-height: 1.6;">OTRS Security Advisory =
2023-04</b></p><p class=3D"bard-text-block style-scope" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: =
OSA-2023-04<br>Date: 2023-06-27<br>Title: Host header injection by =
attachments in web service<br>Severity: 6.3 MEDIUM<br>Product: ((OTRS)) =
Community Edition 6.0.x, OTRS 7.0.x, OTRS 8.0.x<br>Fixed in: OTRS =
7.0.45, OTRS =
8.0.35<br>CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L<br>References: =
CVE-2023-38060</p><p class=3D"bard-text-block style-scope" style=3D"color:=
 rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br></p></div></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"max-width: 600px; background: rgb(255, 255, =
255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;"><div><p class=3D"bard-text-block style-scope" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;"><b class=3D"bard-text-block style-scope" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2023-05</b></p><p =
class=3D"bard-text-block style-scope" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: =
OSA-2023-05<br>Date: 2023-06-29<br>Title: Code execution via System =
Configuration<br>Severity: 7.2 HIGH<br>Product: ((OTRS)) Community =
Edition 6.0.x, OTRS 7.0.x, OTRS 8.0.x<br>Fixed in: OTRS 7.0.45, OTRS =
8.0.35<br>CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H<br>References: =
CVE-2023-38056</p><p class=3D"bard-text-block style-scope" style=3D"color:=
 rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br></p></div></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"max-width: 600px; background: rgb(255, 255, =
255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;"><div><p class=3D"bard-text-block style-scope" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;"><b class=3D"bard-text-block style-scope" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2023-06</b></p><p =
class=3D"bard-text-block style-scope" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: =
OSA-2023-06<br>Date: 2023-07-24<br>Title: Possible XSS stored in survey =
answers<br>Severity: 4.1 MEDIUM<br>Product: Survey 6.0.x, Survey 7.0.x, =
Survey 8.0.x<br>Fixed in: Survey 7.0.32, Survey =
8.0.13<br>CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N<br>References: =
CVE-2023-38057</p><p class=3D"bard-text-block style-scope" style=3D"color:=
 rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br></p></div></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"max-width: 600px; background: rgb(255, 255, =
255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;"><div><p class=3D"bard-text-block style-scope" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px 0px 13px; line-height: =
1.6;"><b class=3D"bard-text-block style-scope" style=3D"padding: 0px; =
line-height: 1.6;">OTRS Security Advisory 2023-07</b></p><p =
class=3D"bard-text-block style-scope" style=3D"color: rgb(117, 118, =
121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 13px 0px; line-height: 1.6;">ID: =
OSA-2023-07<br>Date: 2023-07-24<br>Title: Tickets can be moved without =
permission<br>Severity: 4.1 MEDIUM<br>Product: OTRS 8.0.x<br>Fixed in: =
OTRS =
8.0.35<br>CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N<br>References: =
CVE-2023-38058</p><p class=3D"bard-text-block style-scope" style=3D"color:=
 rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;"><br></p></div></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"max-width: 600px; background: rgb(255, 255, =
255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"color: rgb(117, =
118, 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px; line-height: 1.6;">To read the entire =
Security Advisory/Advisories, please follow this link:<br><a =
href=3D"https://pg183.keap-link011.com/v2/click/6fb2d7645c3a9007f68835596c=
8b836c/eJyNkEuLwkAQhP9LnxPjMya5iYiEuB7EPS9D0mhjnBl6OpEg-e87PvCk4LWq-iuqryC=
olZa8ggzsYZRMIADGkiyhlqXRosq7mYynSTwLoCZ9WrNpLGTXd7cv_6am6Xw4DEA6iz6y3y2WR=
b5d_23ybeGjVrHv-IYzSifxOH6BVj-LfAN9_5GMZ5JV6-EOMuEGb5Mq8rPkl2ufP4pYl0WREXa=
D0pwj0yK3hJeQsUblMNRG0IUOy4ZJulBVLTnDhC56p_lKZS3q6vmwArtHcf8Po7x1tg=3D=3D"=
 class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">https://otrs.com/overview-release-notes-security-advisories/security=
-advisories/<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"color: rgb(117, =
118, 121); font-family: Helvetica, Arial, sans-serif; font-size: 13px; =
padding: 0px; margin: 0px; line-height: 1.6;">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br>Your OTRS release =
team<span =
class=3D"Apple-converted-space">&nbsp;</span></div></div></td></tr></tbody=
></table></div></td></tr></tbody></table></div><div style=3D"max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/f77fb911440f3bedc8a2c68cc9=
4b7550/eJyNj8EKgkAURf_lrSVRS2bciYiI5iJqHcM41JCOw_gMRPz3xgxXBW3fvfc8zgQoFFO=
Y1xCBvnkkAAeM4FJLoTDpFDL-Dom_J-HBgUaqR2a6QUM0fdtu-XKlNKTEARy1sJXzKU6KvMquZ=
V4VtqqZsT_-4Xg0CP1wA6XHOC9hnn-SRSsxfVp4DxGaQSxKtbRaeDGN7d8RdR-5boem3_Gudfk=
q6tot01qo-mNeiHElzC9-NF-_" target=3D"_blank" style=3D"margin-left: auto; =
margin-right: auto;"><img =
src=3D"https://pg183.files.keap.app/pg183/77115694-ed58-46e2-93b1-28e0662a=
79e8" alt=3D"image" width=3D"600" style=3D"border: 0px; height: auto; =
line-height: 20px; outline: currentcolor; text-decoration: none; =
font-family: Helvetica, Arial, sans-serif; font-size: 20px; width: =
600px;"></a></td></tr></tbody></table></div></td></tr></tbody></table></di=
v><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div><div xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: =
427.5px; border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); =
height: 1px; margin: 0px =
auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab=
le></div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><h2 class=3D"bard-text-block =
style-scope" style=3D"text-align: center; font-family: Helvetica, Arial, =
sans-serif; font-size: 18px; padding: 0px; margin: 0px 0px 15px; =
line-height: 1.6; font-weight: bold;">Subscribe to the OTRS =
Newsletter.</h2><p class=3D"bard-text-block style-scope" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;"><span class=3D"bard-text-block =
style-scope">Read about OTRS service management solutions, product =
features, and interesting tips from our experts every month. Simply =
select your desired =
language.<br></span></p></div></td></tr></tbody></table></div></td></tr></=
tbody></table></div><div style=3D"max-width: 600px; background: rgb(255, =
255, 255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-50" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 300px; max-width: 50%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/0f9a2178ada66f1328ad59b504=
5e6750/eJyNkEELgkAQhf_LnK1FK1FvIiKidYg6h7iDLdm67E6FiP-9taIuBd2GeW--4b0BCGU=
lKecQgWrcYAEOaKyFEigp6SRV9UMMvGXgrxxohTxlursoiIZvt2992oahH_oOUK_QWnbbOCnyT=
XYo801hrarS9sc_HDdc-N4HlK7jvIRx_EnGs6D0auEGItIXnCJxYWPRXrfWfyRSJmKsI23mdXd=
mHJnEm2mRCPVMYyOMHZhFVUqh5K8iCuyfwPEOVF9lqA=3D=3D" =
class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">German</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column =
bard-column-50" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/05a1d2538d57ef52056db7deaf=
1a943d/eJyNkE8LgkAQxb_LnC3xT6LeQkRE8xB1DtHBlnRddsdCxO_eWuGpoNsw781veG8CQl5=
ySmsIQTSW74ABEismGHKKek5l9RJ92_W9nQEt47dE9oOAcPp2u-rLNgi8wDWARoHacjruoywtk=
kueFpm2ilLqH_9wrMDxbG8FxYd9msM8_yRjxyi-a7iCkOSAS6Sa6Vh0lq32X4mECk2zJ6m2Vd-=
ZHB-qRSKUG4kNU3owNacUAnn9aSHD8U2bnypxZK4=3D" class=3D"bard-text-block =
style-scope" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t=
body></table></div><div style=3D"max-width: 600px; background: rgb(255, =
255, 255); margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"border-collapse: collapse; =
font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-50" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/a023a9204849aa837b442c3134=
299286/eJyNkE8LgkAQxb_LnK0lLVFvIiKieYg6h-hgS7ouu2Mh4ndv-4Ongm7DvDe_4b0JCEU=
pKK0hANlsPAcsUFhxyVFQ1Asqq5fo2VvP3VnQcnFNVD9ICKZvt4v-3Pq-69sW0CjRWI6HMMrSI=
jnnaZEZqyyV-fEPZ-M7ru0uoHgfpjnM808ydpzim4FrCEgN-IxUcxOLTqo1_guR1AFjPSm9rvq=
OoWYC77pFIlQrhQ3XZmAGVUqJov4UkeH4Bs4PU9hlsw=3D=3D" =
class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column =
bard-column-50" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/4a3696f7a45e3a5e5d7b60c4f8=
424c0a/eJyNkEELgkAQhf_LnK0tLVFvERJieYg6h-hgS7oOu1MR4n9vrfBU0G2Y9-Yb3uuAUeW=
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class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"max-width: 600px; background: =
rgb(255, 255, 255); margin: 0px auto;"><table cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" align=3D"center" style=3D"border-collapse: =
collapse; font-size: 0px; width: 600px; background: rgb(255, 255, =
255);"><tbody><tr><td style=3D"border-collapse: collapse; text-align: =
center; vertical-align: top; font-size: 0px;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
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style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px =
auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab=
le></div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
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style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
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style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);"><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-facebook.png" =
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none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://twitter.com/otrsgroup" target=3D"_blank" border=3D"3.5" =
style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
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auto; line-height: 0px; outline: currentcolor; text-decoration: =
none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.linkedin.com/company/154779" target=3D"_blank" =
border=3D"3.5" style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-linkedin.png" =
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height: auto; line-height: 0px; outline: currentcolor; text-decoration: =
none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);"><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-youtube.png" =
alt=3D"YouTube" width=3D"40" height=3D"40" style=3D"border: 0px; height: =
auto; line-height: 0px; outline: currentcolor; text-decoration: =
none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.instagram.com/otrs_group/" target=3D"_blank" =
border=3D"3.5" style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png=
" alt=3D"Instagram" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: currentcolor; text-decoration: =
none;"></a></div></td></tr></tbody></table></div></td></tr></tbody></table=
></div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
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width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div><div xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: =
427.5px; border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); =
height: 1px; margin: 0px =
auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab=
le></div><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: =
1.6;">Visit<span class=3D"Apple-converted-space">&nbsp;</span><a =
href=3D"https://pg183.keap-link011.com/v2/click/2eecf811a3804f82cb625cb3c5=
079f9e/eJyNkMEKgkAQht9lzqKoZasQISIimoeos4gutaTrso6JiO_eWuGpoOv833zDPxMg5QX=
HuAIPxNUkNmggackEoxyDlmNRvkJibYiz1aBm_B7JthfgTd9213yZuq5DiAY4CqqQ88kPkjiL8=
jTOEoWKQqob_3hM13YsZxWFRz9OYZ5_mmnDMHwoeQceyp4ulSqmauFF1oq_IYrOM4xhGPQWZae=
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style-scope" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: 1.6;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a class=3D"bard-text-block =
style-scope" =
href=3D"https://pg183.keap-link011.com/v2/click/bff39be1cc9150dee01368fba8=
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VJXbLtRaqfpnnYlwJ8wN73l-8" target=3D"_blank" style=3D"color: rgb(67, =
122, 212); padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><p class=3D"bard-text-block =
style-scope" style=3D"text-align: center; color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
0px; margin: 0px 0px 13px; line-height: 1.6;">OTRS AG</p><p =
class=3D"bard-text-block style-scope" style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 13px 0px 0px; line-height: =
1.6;">Zimmersm=C3=BChlenweg 11<br>61440 Oberursel<span =
class=3D"Apple-converted-space">&nbsp;</span><br>Germany<br>+49 6172 =
681988 =
0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
><div style=3D"max-width: 600px; background: rgb(255, 255, 255); margin: =
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align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><br></td></tr></tbody></table></div></div><img =
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rgb(215, 215, 215); text-decoration: none; float: none; display: inline =
!important;"></span></div><br></div></body></html>=

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