New Security Updates for OTRS

Melanie Krueger <[email protected]> Mon, 16 Oct 2023 11:50:17 +0200
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Security Advisories
Dear reader,

The following security fix/es was/were made:
OTRS Security Advisory 2023-08

ID: OSA-2023-08
Date: 2023-10-16
Title: External pictures can be loaded even if not allowed by =
configuration
Severity: 5.3 MEDIUM
Product: OTRS 7.0.x, OTRS 8.0.x
Fixed in: OTRS 7.0.47, OTRS 8.0.37
CVSS: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
References: CVE-2023-38059

OTRS Security Advisory 2023-09

ID: OSA-2023-09
Date: 2023-10-16
Title: Possible XSS execution in customer information
Severity: 3.5 LOW
Product: OTRS 7.0.x, OTRS 8.0.x
Fixed in: OTRS 7.0.47, OTRS 8.0.37
FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
References: CVE-2023-5421

OTRS Security Advisory 2023-10

ID: OSA-2023-10
Date: 2023-10-16
Title: SSL Certificates are not checked for E-Mail Handling
Severity: 8.7 HIGH
Product: OTRS 7.0.x, OTRS 8.0.x
Fixed in: OTRS 7.0.47, OTRS 8.0.37
CVSS: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N
References: CVE-2023-5422

To read the entire Security Advisory/Advisories, please follow this =
link:
=
https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-secur=
ity-advisories/release-notes/
Kind regards,=20
Your OTRS release team=20
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iv><div style=3D"font-family: Helvetica; font-size: 12px; max-width: =
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style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
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class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
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 center; font-family: Helvetica, Arial, sans-serif; font-size: 48px; =
padding: 0px; margin: 0px; line-height: 1.6; font-weight: =
bold;">Security =
Advisories</h1></div></td></tr></tbody></table></div></td></tr></tbody></t=
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cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div><div xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: =
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height: 1px; margin: 0px =
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le></div><div style=3D"font-family: Helvetica; font-size: 12px; =
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style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
25px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"max-width: 600px; background: rgb(255, 255, 255); =
margin: 0px auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0"=
 align=3D"center" style=3D"border-collapse: collapse; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; padding: 15px; text-align: left;"><div><font =
size=3D"2" face=3D"Helvetica"><p class=3D"bard-text-block style-scope" =
style=3D"color: rgb(117, 118, 121); padding: 0px; margin: 0px 0px 13px; =
line-height: 1.6;">Dear reader,</p><p class=3D"bard-text-block =
style-scope" style=3D"color: rgb(117, 118, 121); padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;">The following security fix/es was/were =
made:</p></font></div></td></tr></tbody></table></div></td></tr></tbody></=
table></div><div style=3D"font-family: Helvetica; font-size: 12px; =
max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; padding: 15px; =
text-align: left;"><font size=3D"2"><p class=3D"bard-text-block =
style-scope" style=3D"color: rgb(117, 118, 121); padding: 0px; margin: =
0px 0px 13px; line-height: 1.6;"><b class=3D"bard-text-block =
style-scope" style=3D"padding: 0px; line-height: 1.6;">OTRS Security =
Advisory 2023-08</b></p><p class=3D"bard-text-block style-scope" =
style=3D"padding: 0px; margin: 13px 0px; line-height: 1.6;"><font =
color=3D"#757679">ID: OSA-2023-08<br></font><span style=3D"color: =
rgb(117, 118, 121);">Date: 2023-10-16<br></span><span style=3D"color: =
rgb(117, 118, 121);">Title: External pictures can be loaded even if not =
allowed by configuration<br></span><span style=3D"color: rgb(117, 118, =
121);">Severity: 5.3 MEDIUM<br></span><span style=3D"color: rgb(117, =
118, 121);">Product: OTRS 7.0.x, OTRS 8.0.x<br></span><span =
style=3D"color: rgb(117, 118, 121);">Fixed in: OTRS 7.0.47, OTRS =
8.0.37<br></span><span style=3D"color: rgb(117, 118, 121);">CVSS: =
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N<br></span><font =
color=3D"#757679">References: =
CVE-2023-38059</font></p></font></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"font-family: Helvetica; max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; padding: 15px; text-align: left;"><font =
size=3D"2"><p class=3D"bard-text-block style-scope" style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; padding: =
0px; margin: 0px 0px 13px; line-height: 1.6;"><b class=3D"bard-text-block =
style-scope" style=3D"padding: 0px; line-height: 1.6;">OTRS Security =
Advisory 2023-09</b></p><p class=3D"bard-text-block style-scope" =
style=3D"padding: 0px; margin: 13px 0px; line-height: 1.6;"><font =
color=3D"#757679" face=3D"Helvetica, Arial, sans-serif">ID: =
OSA-2023-09<br></font><span style=3D"color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif;">Date: =
2023-10-16<br></span><span style=3D"color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif;">Title: Possible XSS =
execution in customer information<br></span><span style=3D"color: =
rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif;">Severity: 3.5 LOW<br></span><span style=3D"color: rgb(117, =
118, 121); font-family: Helvetica, Arial, sans-serif;">Product: OTRS =
7.0.x, OTRS 8.0.x<br></span><span style=3D"color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif;">Fixed in: OTRS 7.0.47, OTRS =
8.0.37<br></span><span style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif;">FULL CVSS v3.1 VECTOR: =
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N<br></span><span =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif;">References: =
CVE-2023-5421</span></p></font></td></tr></tbody></table></div></td></tr><=
/tbody></table></div><div style=3D"font-family: Helvetica; font-size: =
12px; max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; padding: 15px; =
text-align: left;"><p class=3D"bard-text-block style-scope" =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; padding: 0px; margin: 0px 0px 13px; line-height: 1.6;"><b =
class=3D"bard-text-block style-scope" style=3D"padding: 0px; =
line-height: 1.6;"><font size=3D"2">OTRS Security Advisory =
2023-10</font></b></p><p class=3D"bard-text-block style-scope" =
style=3D"padding: 0px; margin: 13px 0px; line-height: 1.6;"><font =
size=3D"2"><font color=3D"#757679" face=3D"Helvetica, Arial, =
sans-serif">ID: OSA-2023-10<br></font><span style=3D"color: rgb(117, =
118, 121); font-family: Helvetica, Arial, sans-serif;">Date: =
2023-10-16<br></span><span style=3D"color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif;">Title: SSL Certificates are =
not checked for E-Mail Handling<br></span><span style=3D"color: rgb(117, =
118, 121); font-family: Helvetica, Arial, sans-serif;">Severity: 8.7 =
HIGH<br></span><span style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif;">Product: OTRS 7.0.x, OTRS =
8.0.x<br></span><span style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif;">Fixed in: OTRS 7.0.47, OTRS =
8.0.37<br></span><span style=3D"color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif;">CVSS: =
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N<br></span><span =
style=3D"color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif;">References: =
CVE-2023-5422</span></font></p></td></tr></tbody></table></div></td></tr><=
/tbody></table></div><div style=3D"font-family: Helvetica; max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; width: 600px; background: rgb(255, =
255, 255);"><tbody><tr><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><font =
size=3D"2"></font><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody></tbody></table></div></td></tr></tbody></table></div><d=
iv style=3D"font-family: Helvetica; max-width: 600px; background: =
rgb(255, 255, 255); margin: 0px auto;"><table cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" align=3D"center" style=3D"border-collapse: =
collapse; width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top;"><div class=3D"bard-column bard-column-100" style=3D"text-align: =
left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; padding: 0px; text-align: center;"><font =
size=3D"2"><div style=3D"padding-top: =
15px;"></div></font></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"font-family: Helvetica; max-width: 600px; =
background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; width: 600px; background: rgb(255, =
255, 255);"><tbody><tr><td style=3D"border-collapse: collapse; =
text-align: center; vertical-align: top;"><div class=3D"bard-column =
bard-column-100" style=3D"text-align: left; vertical-align: top; =
display: inline-block; width: 600px; max-width: 100%;"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; padding: 15px; text-align: left;"><div =
style=3D"padding: 0px; margin: 0px; line-height: 1.6;"><font =
size=3D"2"><font color=3D"#757679" face=3D"Helvetica, Arial, =
sans-serif">To read the entire Security Advisory/Advisories, please =
follow this link:</font><br><a =
href=3D"https://otrs.com/otrs-software-solutions/otrs/overview-release-not=
es-security-advisories/release-notes/">https://otrs.com/otrs-software-solu=
tions/otrs/overview-release-notes-security-advisories/release-notes/</a></=
font></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
><div style=3D"font-family: Helvetica; max-width: 600px; background: =
rgb(255, 255, 255); margin: 0px auto;"><table cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" align=3D"center" style=3D"border-collapse: =
collapse; width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top;"><div class=3D"bard-column bard-column-100" style=3D"text-align: =
left; vertical-align: top; display: inline-block; width: 600px; =
max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; padding: 0px; text-align: center;"><font =
size=3D"2"><div style=3D"padding-top: =
15px;"></div></font></td></tr></tbody></table></div></td></tr></tbody></ta=
ble></div><div style=3D"font-family: Helvetica; font-size: 12px; =
max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; padding: 15px; =
text-align: left;"><div><div style=3D"color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; padding: 0px; margin: 0px; =
line-height: 1.6;"><font size=3D"2">Kind regards,<span =
class=3D"Apple-converted-space">&nbsp;</span><br>Your OTRS release =
team</font><span class=3D"Apple-converted-space" style=3D"font-size: =
13px;">&nbsp;</span></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"font-family: Helvetica; font-size: =
12px; max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"></div><div style=3D"font-family: Helvetica; font-size: 12px; =
max-width: 600px; background: rgb(255, 255, 255); margin: 0px auto;"><a =
href=3D"https://otrs.com/contact/"><table cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" align=3D"center" style=3D"border-collapse: =
collapse; font-size: 0px; width: 600px; background-image: none; =
background-position: 0% 0%; background-size: auto; background-repeat: =
repeat; background-attachment: scroll; background-origin: padding-box; =
background-clip: border-box;"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><a =
href=3D"https://otrs.com/contact/"><img =
src=3D"https://pg183.files.keap.app/pg183/77115694-ed58-46e2-93b1-28e0662a=
79e8" alt=3D"image" width=3D"600" style=3D"border: 0px; height: auto; =
line-height: 20px; outline: currentcolor; text-decoration: none; =
font-family: Helvetica, Arial, sans-serif; font-size: 20px; width: =
600px;"></a></td></tr></tbody></table></div></td></tr></tbody></table></a>=
<table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 0px; text-align: center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"font-family: Helvetica; font-size: 12px; max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
100%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: center;"><div><div =
xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: 427.5px; =
border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); height: 1px; =
margin: 0px =
auto;"></div></div></td></tr></tbody></table></div></td></tr></tbody></tab=
le></div><div style=3D"font-family: Helvetica; font-size: 12px; =
max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><h2 class=3D"bard-text-block =
style-scope" style=3D"text-align: center; font-family: Helvetica, Arial, =
sans-serif; font-size: 18px; padding: 0px; margin: 0px 0px 15px; =
line-height: 1.6; font-weight: bold;">Subscribe to the OTRS =
Newsletter.</h2><p class=3D"bard-text-block style-scope" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;"><span class=3D"bard-text-block =
style-scope">Read about OTRS service management solutions, product =
features, and interesting tips from our experts every month. Simply =
select your desired =
language.<br></span></p></div></td></tr></tbody></table></div></td></tr></=
tbody></table></div><div style=3D"font-family: Helvetica; font-size: =
12px; max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 0px; text-align: =
center;"><div style=3D"padding-top: =
15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"font-family: Helvetica; font-size: 12px; max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-50" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 300px; max-width: =
50%;"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
left;"><div><div style=3D"text-align: center; color: rgb(117, 118, 121); =
font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/0f9a2178ada66f1328ad59b504=
5e6750/eJyNkEELgkAQhf_LnK1FK1FvIiKidYg6h7iDLdm67E6FiP-9taIuBd2GeW--4b0BCGU=
lKecQgWrcYAEOaKyFEigp6SRV9UMMvGXgrxxohTxlursoiIZvt2992oahH_oOUK_QWnbbOCnyT=
XYo801hrarS9sc_HDdc-N4HlK7jvIRx_EnGs6D0auEGItIXnCJxYWPRXrfWfyRSJmKsI23mdXd=
mHJnEm2mRCPVMYyOMHZhFVUqh5K8iCuyfwPEOVF9lqA=3D=3D" =
class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">German</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column =
bard-column-50" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/05a1d2538d57ef52056db7deaf=
1a943d/eJyNkE8LgkAQxb_LnC3xT6LeQkRE8xB1DtHBlnRddsdCxO_eWuGpoNsw781veG8CQl5=
ySmsIQTSW74ABEismGHKKek5l9RJ92_W9nQEt47dE9oOAcPp2u-rLNgi8wDWARoHacjruoywtk=
kueFpm2ilLqH_9wrMDxbG8FxYd9msM8_yRjxyi-a7iCkOSAS6Sa6Vh0lq32X4mECk2zJ6m2Vd-=
ZHB-qRSKUG4kNU3owNacUAnn9aSHD8U2bnypxZK4=3D" class=3D"bard-text-block =
style-scope" target=3D"_blank" style=3D"color: rgb(67, 122, 212); =
padding: 0px; line-height: =
1.6;">English</a></div></div></td></tr></tbody></table></div></td></tr></t=
body></table></div><div style=3D"font-family: Helvetica; font-size: =
12px; max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-50" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 300px; max-width: 50%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/a023a9204849aa837b442c3134=
299286/eJyNkE8LgkAQxb_LnK0lLVFvIiKieYg6h-hgS7ouu2Mh4ndv-4Ongm7DvDe_4b0JCEU=
pKK0hANlsPAcsUFhxyVFQ1Asqq5fo2VvP3VnQcnFNVD9ICKZvt4v-3Pq-69sW0CjRWI6HMMrSI=
jnnaZEZqyyV-fEPZ-M7ru0uoHgfpjnM808ydpzim4FrCEgN-IxUcxOLTqo1_guR1AFjPSm9rvq=
OoWYC77pFIlQrhQ3XZmAGVUqJov4UkeH4Bs4PU9hlsw=3D=3D" =
class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Spanish</a></div></div></td></tr></tbody></table></div><span =
class=3D"Apple-converted-space">&nbsp;</span><div class=3D"bard-column =
bard-column-50" style=3D"text-align: left; vertical-align: top; display: =
inline-block; width: 300px; max-width: 50%;"><table width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"border-collapse:=
 collapse;"><tbody><tr><td style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
padding: 15px; text-align: left;"><div><div style=3D"text-align: center; =
color: rgb(117, 118, 121); font-family: Helvetica, Arial, sans-serif; =
font-size: 13px; padding: 0px; margin: 0px; line-height: 1.6;"><a =
href=3D"https://pg183.keap-link011.com/v2/click/4a3696f7a45e3a5e5d7b60c4f8=
424c0a/eJyNkEELgkAQhf_LnK0tLVFvERJieYg6h-hgS7oOu1MR4n9vrfBU0G2Y9-Yb3uuAUeW=
KkxIioGoeeOCAxkKSRMXrVnFevMTAXQT-0oFaqstGt1eCqPt2O-rDNgz9cOYAPwit5bBfrdMk2=
5y2SZZaK-Xa_viHMw893_VHULxbJVvo-59kbCTHNws3ELG-4hCplDYWH3Vt_WdmMpEQLWszLdp=
GEAuFd1MjM-qJxkoaOwiLyolQlZ8iUny8gf0TVHdlvQ=3D=3D" =
class=3D"bard-text-block style-scope" target=3D"_blank" style=3D"color: =
rgb(67, 122, 212); padding: 0px; line-height: =
1.6;">Portuguese</a></div></div></td></tr></tbody></table></div></td></tr>=
</tbody></table></div><div style=3D"font-family: Helvetica; font-size: =
12px; max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
align=3D"center" style=3D"border-collapse: collapse; font-size: 0px; =
width: 600px; background: rgb(255, 255, 255);"><tbody><tr><td =
style=3D"border-collapse: collapse; text-align: center; vertical-align: =
top; font-size: 0px;"><div class=3D"bard-column bard-column-100" =
style=3D"text-align: left; vertical-align: top; display: inline-block; =
width: 600px; max-width: 100%;"><table width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"border-collapse: =
collapse;"><tbody><tr><td class=3D"alignmentContainer" =
style=3D"border-collapse: collapse; overflow-wrap: break-word; =
word-break: break-word; font-size: 0px; padding: 15px; text-align: =
center;"><div><div xmlns=3D"http://www.w3.org/1999/xhtml" style=3D"width: =
427.5px; border-color: rgb(0, 0, 0); background-color: rgb(0, 0, 0); =
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le></div><div style=3D"font-family: Helvetica; font-size: 12px; =
max-width: 600px; background: rgb(255, 255, 255); margin: 0px =
auto;"><table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
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center;"><div class=3D"socialBlock" style=3D"margin-left: auto; =
margin-right: auto;"><a href=3D"https://www.facebook.com/OTRSGroup/" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
255, 255);"><img =
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class=3D"Apple-converted-space">&nbsp;</span></span><a =
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style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
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class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.linkedin.com/company/154779" target=3D"_blank" =
border=3D"3.5" style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
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none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g" =
target=3D"_blank" border=3D"3.5" style=3D"border: 3.5px solid rgb(255, =
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auto; line-height: 0px; outline: currentcolor; text-decoration: =
none;"></a><span><span =
class=3D"Apple-converted-space">&nbsp;</span></span><a =
href=3D"https://www.instagram.com/otrs_group/" target=3D"_blank" =
border=3D"3.5" style=3D"border: 3.5px solid rgb(255, 255, 255);"><img =
src=3D"https://javascript_library.s3.amazonaws.com/bard/ic-instagram-2.png=
" alt=3D"Instagram" width=3D"40" height=3D"40" style=3D"border: 0px; =
height: auto; line-height: 0px; outline: currentcolor; text-decoration: =
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border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
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15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"font-family: Helvetica; font-size: 12px; max-width: =
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cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
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collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
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font-family: Helvetica, Arial, sans-serif; font-size: 13px; padding: =
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href=3D"https://pg183.keap-link011.com/v2/click/2eecf811a3804f82cb625cb3c5=
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class=3D"Apple-converted-space">&nbsp;</span><a class=3D"bard-text-block =
style-scope" =
href=3D"https://pg183.keap-link011.com/v2/click/bff39be1cc9150dee01368fba8=
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VJXbLtRaqfpnnYlwJ8wN73l-8" target=3D"_blank" style=3D"color: rgb(67, =
122, 212); padding: 0px; line-height: 1.6;">contact us.<span =
class=3D"Apple-converted-space">&nbsp;</span></a></div></div></td></tr></t=
body></table></div></td></tr></tbody></table></div><div =
style=3D"font-family: Helvetica; font-size: 12px; max-width: 600px; =
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cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
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border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
class=3D"alignmentContainer" style=3D"border-collapse: collapse; =
overflow-wrap: break-word; word-break: break-word; font-size: 0px; =
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15px;"></div></td></tr></tbody></table></div></td></tr></tbody></table></d=
iv><div style=3D"font-family: Helvetica; font-size: 12px; max-width: =
600px; background: rgb(255, 255, 255); margin: 0px auto;"><table =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" align=3D"center" =
style=3D"border-collapse: collapse; font-size: 0px; width: 600px; =
background: rgb(255, 255, 255);"><tbody><tr><td style=3D"border-collapse: =
collapse; text-align: center; vertical-align: top; font-size: 0px;"><div =
class=3D"bard-column bard-column-100" style=3D"text-align: left; =
vertical-align: top; display: inline-block; width: 600px; max-width: =
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border=3D"0" style=3D"border-collapse: collapse;"><tbody><tr><td =
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center; color: rgb(117, 118, 121); font-family: Helvetica, Arial, =
sans-serif; font-size: 13px; padding: 0px; margin: 0px 0px 13px; =
line-height: 1.6;">OTRS AG</p><p class=3D"bard-text-block style-scope" =
style=3D"text-align: center; color: rgb(117, 118, 121); font-family: =
Helvetica, Arial, sans-serif; font-size: 13px; padding: 0px; margin: =
13px 0px 0px; line-height: 1.6;">Zimmersm=C3=BChlenweg 11<br>61440 =
Oberursel<span =
class=3D"Apple-converted-space">&nbsp;</span><br>Germany<br>+49 6172 =
681988 =
0</p></div></td></tr></tbody></table></div></td></tr></tbody></table></div=
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