A New Rolling Release Has Been Released For OTRS

Melanie Krueger <[email protected]> Mon, 29 Jan 2024 10:32:08 +0100
Newsgroups	gmane.comp.otrs.announce
Message-ID	<[email protected]>
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Release Notes
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Dear customers,
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We have improved OTRS even further, so we are announcing the following =
rolling releases today. Thank you for helping to improve OTRS.
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Release date: January 29, 2024
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Rolling Release:
OTRS 2024.1.2
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You=E2=80=99ll find the specific release notes detailed under
=
https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-secur=
ity-advisories/release-notes/ =
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OTRS Group managed customers are updated by our Customer Solution Team. =
OTRS On-Premise customers should obtain the new product version from our =
exclusive download area at https://portal.otrs.com =
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0pEKWuP8NzeX_zwxP2hl9N>.
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Kind regards,
Your OTRS release team
=20
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rgb(187, 187, 187);"><tbody style=3D"line-height: inherit;"><tr =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse;"><td style=3D"line-height: 0px; vertical-align: top; =
word-break: break-word; font-size: 0px; border-collapse: collapse =
!important;"><span style=3D"line-height: =
inherit;">&nbsp;</span></td></tr></tbody></table></td></tr></tbody></table=
><table id=3D"u_content_text_12" class=3D"u_content_text" =
role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
border=3D"0" style=3D"line-height: inherit; vertical-align: top; =
border-collapse: collapse; font-family: helvetica, sans-serif;"><tbody =
style=3D"line-height: inherit;"><tr style=3D"line-height: inherit; =
vertical-align: top; border-collapse: collapse;"><td =
class=3D"v-container-padding-padding" align=3D"left" style=3D"line-height:=
 inherit; vertical-align: top; border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; padding: 10px; font-family: =
helvetica, sans-serif;"><div class=3D"v-color v-text-align v-line-height =
v-font-weight v-font-family v-font-size" style=3D"line-height: 19.6px; =
font-size: 14px; text-align: left; overflow-wrap: break-word;"><div =
style=3D"line-height: 19.6px; margin: 0px;">Dear customers,</div><p =
style=3D"line-height: 19.6px; margin: 0px;">&nbsp;</p><div =
style=3D"line-height: 19.6px; margin: 0px;">We have improved OTRS even =
further, so we are announcing the following rolling releases today. =
Thank you for helping to improve OTRS.</div><p style=3D"line-height: =
19.6px; margin: 0px;">&nbsp;</p><div style=3D"line-height: 19.6px; =
margin: 0px;"><strong style=3D"line-height: inherit;">Release =
date:</strong><span class=3D"Apple-converted-space">&nbsp;</span>January =
29, 2024</div><p style=3D"line-height: 19.6px; margin: =
0px;">&nbsp;</p><div style=3D"line-height: 19.6px; margin: 0px;"><strong =
style=3D"line-height: inherit;">Rolling Release:</strong></div><div =
style=3D"line-height: 19.6px; margin: 0px;">OTRS 2024.1.2</div><p =
style=3D"line-height: 19.6px; margin: 0px;">&nbsp;</p><div =
style=3D"line-height: 19.6px; margin: 0px;">You=E2=80=99ll find the =
specific release notes detailed under</div><div style=3D"line-height: =
19.6px; margin: 0px;"><a =
data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnMiOnsiaHJlZiI6Int7aHJlZn19I=
iwidGFyZ2V0IjoiX2JsYW5rIiwiZGF0YS10YWctaWQiOiJ7e3RhZ319In0sInZhbHVlcyI6eyJ=
ocmVmIjoiaHR0cHM6Ly9vdHJzLmNvbS9vdHJzLXNvZnR3YXJlLXNvbHV0aW9ucy9vdHJzL292Z=
XJ2aWV3LXJlbGVhc2Utbm90ZXMtc2VjdXJpdHktYWR2aXNvcmllcy9yZWxlYXNlLW5vdGVzLyI=
sInRhZyI6W119fQ=3D=3D" target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/524fd583a884a8ee9e1a3d44b2=
ecd452/eJyNkFFLw1AMhf9LntvVdd2sfRtjjNJtD6LPcmmjBrt7L7lpRxn972ZVBoKCbyH5cnJ=
OLiBojZWygQL82zxfQASMNXlCKxtnxdTTME-zfLWMoCX7sWPXeSguv-3e5tfufHl3n-YRyOBRm=
afH9aYqj7uXfXmslPWG9ch_hNIse1isbkLbw7rcwzj-qYwnkm2v4gEK4Q6vmRrSXPLMrfLvIj4=
USeKEw6x2p6mIg3uVs3rSou2EnA1TP3E9ck94jhlbNAFj6wQVx7pjkiE2TU_BMWFIfhCJOjHeo=
22-H1nh8OVn_AQM6n7h" rel=3D"noopener" style=3D"line-height: inherit; =
color: rgb(105, 190, 204); text-decoration: =
underline;">https://otrs.com/otrs-software-solutions/otrs/overview-release=
-notes-security-advisories/release-notes/</a></div><p =
style=3D"line-height: 19.6px; margin: 0px;">&nbsp;</p><div =
style=3D"line-height: 19.6px; margin: 0px;">OTRS Group managed customers =
are updated by our Customer Solution Team. OTRS On-Premise customers =
should obtain the new product version from our exclusive download area =
at<span class=3D"Apple-converted-space">&nbsp;</span><a =
data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnMiOnsiaHJlZiI6Int7aHJlZn19I=
iwidGFyZ2V0IjoiX2JsYW5rIiwiZGF0YS10YWctaWQiOiJ7e3RhZ319In0sInZhbHVlcyI6eyJ=
ocmVmIjoiaHR0cHM6Ly9wb3J0YWwub3Rycy5jb20iLCJ0YWciOltdfX0=3D" =
target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/9c49c7723fb6e32a6a12bc2185=
a6206f/eJyNj00LgkAURf_LW4vlR2WzkwgZNBdR6xh0qCGdeYzPIML_3ljhqqDtu_ecx30ASS0=
08RoY4DlIIvDAykqhkpo2RpOoXmESxsly4UGj9DWzpkdgj2_slI_XYDFfRXMP6I7SdQ77dJPzM=
jsVvMxdF4V1T_4RhXG8jpaTaLtLeQHD8NMsW0Xbm5N3wMj2ctxUK7eLjrZx_QsRdmw2Q2NJNL4=
h2_mVaR0pEKWuP8NzeX_zwxP2hl9N" rel=3D"noopener" style=3D"line-height: =
inherit; color: rgb(105, 190, 204); text-decoration: =
underline;">https://portal.otrs.com</a>.</div><p style=3D"line-height: =
19.6px; margin: 0px;">&nbsp;</p><div style=3D"line-height: 19.6px; =
margin: 0px;">Kind regards,</div><div style=3D"line-height: 19.6px; =
margin: 0px;">Your OTRS release team</div><p style=3D"line-height: =
19.6px; margin: 0px;">&nbsp;</p></div></td></tr></tbody></table><table =
id=3D"u_content_divider_14" class=3D"u_content_divider" =
role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
border=3D"0" style=3D"line-height: inherit; vertical-align: top; =
border-collapse: collapse; font-family: helvetica, sans-serif;"><tbody =
style=3D"line-height: inherit;"><tr style=3D"line-height: inherit; =
vertical-align: top; border-collapse: collapse;"><td =
class=3D"v-container-padding-padding" align=3D"left" style=3D"line-height:=
 inherit; vertical-align: top; border-collapse: collapse; overflow-wrap: =
break-word; word-break: break-word; padding: 20px 10px; font-family: =
helvetica, sans-serif;"><table height=3D"0px" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"91%" =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse; table-layout: fixed; border-spacing: 0px; border-top-width: =
1px; border-top-style: solid; border-top-color: rgb(187, 187, =
187);"><tbody style=3D"line-height: inherit;"><tr style=3D"line-height: =
inherit; vertical-align: top; border-collapse: collapse;"><td =
style=3D"line-height: 0px; vertical-align: top; word-break: break-word; =
font-size: 0px; border-collapse: collapse !important;"><span =
style=3D"line-height: =
inherit;">&nbsp;</span></td></tr></tbody></table></td></tr></tbody></table=
></div></div></div></div></div></div><div id=3D"u_row_25" =
class=3D"u-row-container u_row v-row-padding--vertical =
v-row-background-image--outer v-row-background-color" =
style=3D"line-height: inherit; padding: 0px; background-color: =
transparent;"><div class=3D"u-row =
v-row-columns-background-color-background-color" style=3D"line-height: =
inherit; width: 500px !important; margin: 0px auto; min-width: 320px; =
max-width: 500px; overflow-wrap: break-word; word-break: break-word; =
background-color: transparent;"><div =
class=3D"v-row-background-image--inner" style=3D"line-height: inherit; =
border-collapse: collapse; display: table; width: 500px; height: 125px; =
background-color: transparent;"><div id=3D"u_column_35" class=3D"u-col =
u-col-100 u_column" style=3D"line-height: inherit; vertical-align: top; =
width: 500px !important; max-width: 320px; min-width: 500px; display: =
table-cell;"><div class=3D"v-col-background-color v-col-border-radius" =
style=3D"line-height: inherit; height: 125px; border-radius: 0px; width: =
500px;"><div class=3D"v-col-padding v-col-border v-col-border-radius" =
style=3D"line-height: inherit; box-sizing: border-box; height: 125px; =
padding: 0px; border-width: 0px; border-style: solid; border-color: =
transparent; border-radius: 0px;"><table id=3D"u_content_heading_5" =
class=3D"u_content_heading" role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" border=3D"0" style=3D"line-height: =
inherit; vertical-align: top; border-collapse: collapse; font-family: =
helvetica, sans-serif;"><tbody style=3D"line-height: inherit;"><tr =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse;"><td class=3D"v-container-padding-padding" align=3D"left" =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; padding: =
10px; font-family: helvetica, sans-serif;"><h2 class=3D"v-color =
v-text-align v-line-height v-font-size v-font-weight" =
style=3D"line-height: 28px; margin: 0px; text-align: center; =
overflow-wrap: break-word; font-family: helvetica, sans-serif; =
font-size: 20px; font-weight: 700;">Subscribe to the OTRS =
Newsletter.</h2></td></tr></tbody></table><table id=3D"u_content_text_17" =
class=3D"u_content_text" role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" border=3D"0" style=3D"line-height: =
inherit; vertical-align: top; border-collapse: collapse; font-family: =
helvetica, sans-serif;"><tbody style=3D"line-height: inherit;"><tr =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse;"><td class=3D"v-container-padding-padding" align=3D"left" =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; padding: =
10px; font-family: helvetica, sans-serif;"><div class=3D"v-color =
v-text-align v-line-height v-font-weight v-font-family v-font-size" =
style=3D"line-height: 19.6px; font-size: 14px; text-align: center; =
overflow-wrap: break-word;"><div style=3D"line-height: 19.6px; margin: =
0px;">Read about OTRS service management solutions, product features, =
and interesting tips from our experts every month. Simply select your =
desired =
language.</div></div></td></tr></tbody></table></div></div></div></div></d=
iv></div><div id=3D"u_row_23" class=3D"u-row-container u_row =
v-row-padding--vertical v-row-background-image--outer =
v-row-background-color" style=3D"line-height: inherit; padding: 0px; =
background-color: transparent;"><div class=3D"u-row =
v-row-columns-background-color-background-color" style=3D"line-height: =
inherit; width: 500px !important; margin: 0px auto; min-width: 320px; =
max-width: 500px; overflow-wrap: break-word; word-break: break-word; =
background-color: transparent;"><div =
class=3D"v-row-background-image--inner" style=3D"line-height: inherit; =
border-collapse: collapse; display: table; width: 500px; height: 77px; =
background-color: transparent;"><div id=3D"u_column_32" class=3D"u-col =
u-col-50 u_column" style=3D"line-height: inherit; vertical-align: top; =
width: 250px !important; max-width: 320px; min-width: 250px; display: =
table-cell;"><div class=3D"v-col-background-color v-col-border-radius" =
style=3D"line-height: inherit; height: 77px; border-radius: 0px; width: =
250px;"><div class=3D"v-col-padding v-col-border v-col-border-radius" =
style=3D"line-height: inherit; box-sizing: border-box; height: 77px; =
padding: 0px; border-width: 0px; border-style: solid; border-color: =
transparent; border-radius: 0px;"><table id=3D"u_content_text_14" =
class=3D"u_content_text" role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" border=3D"0" style=3D"line-height: =
inherit; vertical-align: top; border-collapse: collapse; font-family: =
helvetica, sans-serif;"><tbody style=3D"line-height: inherit;"><tr =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse;"><td class=3D"v-container-padding-padding" align=3D"left" =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; padding: =
10px; font-family: helvetica, sans-serif;"><div class=3D"v-color =
v-text-align v-line-height v-font-weight v-font-family v-font-size" =
style=3D"line-height: 19.6px; font-size: 14px; text-align: center; =
overflow-wrap: break-word;"><div style=3D"line-height: 19.6px; margin: =
0px;"><a target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/82fdb71f56deb06c4a40315b1c=
8ecf17/eJyNkkuPokAUhf8La20eIgUmvUAHaBqw5eFzYwqqsBAsSyggTsf_Ptgz6dVMMtt7zv1=
O7sn9FDimkHIXCTOBnWR9IoyEGmcFKzDliyvlMPsSdUXVtelIqApaOvW1ZcLs82-73_pzKk8lM=
FFGAr8zPHiSyFx47tI5-u7SG7wM1kPI_4AUVTUm2jfICkzXFx6Pf5LxpeBWN8AbYcbrFj9vQsV=
wF1_X1eAnnLNmJopfYS8lhmz8zJMk7SW7XsROEbOqyEoRIANPoGLoGMkYKVKuT6VMTbVpDlIJ4=
FTE7_dlaVn-qTRDkh996sm2v1l2LnEKvD9pZExOMdi3rRIQlRpdDYkfpohMGO-wo5thZblxcXV=
DBBWguvaibNqP8OZtJdseR3PjMLZB3DfQb9RU3u3jvn1LwabNeen0Dcm268Ux2q4g8Cwtyd9WQ=
Xnu5U1VXvVxkJ-JotIumNcpisrGUo9FciZopcHWhGHlooRZt_TiR2Gyc_K7F39c4uYd7uhhx4m=
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" rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, 190, =
204); text-decoration: underline;">German</a></div><p =
style=3D"line-height: 19.6px; margin: 0px;">&nbsp;</p><div =
style=3D"line-height: 19.6px; margin: 0px;"><a target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/071f1c4b9905a47bf34924cb03=
c6cf75/eJyNkktzokAUhf8LaydA0yC4QxFEEAmIJm6oBpqHPOxAg4-U_z2Ymcpqpmq295z7nbq=
n7idDcYMaaibMjCEZLwvMhGlxXJACN3RxbiiKv0UZQFkSJ0xVNKXRnnvCzD7_tvujP6e8yE0FO=
GHojeDRs_PUhWU6RmibjjV6CWrHkP8BAQgVQfoBLTeqaTOPxz_JuC7ochjhHTOjbY-fNyXFeBc=
N2mr055SSbsay32EvJUbk1zOP46SX-FyzA2DjqohLNkIKSBUo44jnBciLCsIYxEjg0wiiSExZv=
L455VK2s1J9vUah3ViCE5JTv_PXC0dVPPGqJtGmApUCyNI1ppQ_clafgftquBvKtM109VAS09p=
uT0gDaZbFuo9Mw9-XxA92Uz3Wzm4Gg9XpqDWnvf6mRfdpMgxeDrjATsF6rngfyTpS7Eqq_AiKx=
7LG24-uP7nDVZOxe-x0LswMSgXDf03CcL11dM5tazh_h7XfbUu_zd_pau5sxNCk1mEjRSZYGcT=
OLrQUCkHzrNzw6i5_C7RYyhdI3O17mAXgii_pZW5v6sN57BsRgpvkz7tY-Pa79ccX34bEhA=3D=
=3D" rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, =
190, 204); text-decoration: =
underline;">Spanish</a></div></div></td></tr></tbody></table></div></div><=
/div><div id=3D"u_column_33" class=3D"u-col u-col-50 u_column" =
style=3D"line-height: inherit; vertical-align: top; width: 250px =
!important; max-width: 320px; min-width: 250px; display: =
table-cell;"><div class=3D"v-col-background-color v-col-border-radius" =
style=3D"line-height: inherit; height: 77px; border-radius: 0px; width: =
250px;"><div class=3D"v-col-padding v-col-border v-col-border-radius" =
style=3D"line-height: inherit; box-sizing: border-box; height: 77px; =
padding: 0px; border-width: 0px; border-style: solid; border-color: =
transparent; border-radius: 0px;"><table id=3D"u_content_text_16" =
class=3D"u_content_text" role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" border=3D"0" style=3D"line-height: =
inherit; vertical-align: top; border-collapse: collapse; font-family: =
helvetica, sans-serif;"><tbody style=3D"line-height: inherit;"><tr =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse;"><td class=3D"v-container-padding-padding" align=3D"left" =
style=3D"line-height: inherit; vertical-align: top; border-collapse: =
collapse; overflow-wrap: break-word; word-break: break-word; padding: =
10px; font-family: helvetica, sans-serif;"><div class=3D"v-color =
v-text-align v-line-height v-font-weight v-font-family v-font-size" =
style=3D"line-height: 19.6px; font-size: 14px; text-align: center; =
overflow-wrap: break-word;"><div style=3D"line-height: 19.6px; margin: =
0px;"><a target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/e5fba6edfde4e5dda537a49e34=
804a18/eJyNks2SokAQhN-FszMgNAjekB9FUBSFGb0QTdMogzQttAw44bsvzm5s7GE3Yq-VWV9=
GZdQXxzCBhDkpN-XoaaxK3IirMcppjgkzKsIg-hZVEaiKPOIuOSnmdXWj3PTrb7u_9ed0LAsTS=
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C-jL4z4zRZsrz32GvBYb05ZknCMorqkq-FXl0yVHBi1I2SZI0QTBDqgAgVLCsqIomyTjDopLye=
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4bpcFqAntc9dH9lbSm-tVzipfVuL3C9kiYi-jveYYszhLylQTT8msI4em8ph1uJOmun9s0ltJ-=
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 rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, 190, =
204); text-decoration: underline;">English</a></div><p =
style=3D"line-height: 19.6px; margin: 0px;">&nbsp;</p><div =
style=3D"line-height: 19.6px; margin: 0px;"><a target=3D"_blank" =
href=3D"https://pg183.keap-link011.com/v2/click/33a6d48122b4532df694334c6a=
a6ff3a/eJyNkklvo0AQhf8LZxNws1uaAyaYYTG2GTCQC2JpFoObrcFjRf7vg5MopxlprvW9ek_=
1VO8EhihGWM-IDdEVa5EhVsQA06qrIMJKi3CcfkARsCLPrYimQrU2tFNHbN7_tvvNn9M1RwuMu=
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rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, 190, =
204); text-decoration: =
underline;">Portuguese</a></div></div></td></tr></tbody></table></div></di=
v></div></div></div></div><div id=3D"u_row_26" class=3D"u-row-container =
u_row v-row-padding--vertical v-row-background-image--outer =
v-row-background-color" style=3D"line-height: inherit; padding: 0px; =
background-color: transparent;"><div class=3D"u-row =
v-row-columns-background-color-background-color" style=3D"line-height: =
inherit; width: 500px !important; margin: 0px auto; min-width: 320px; =
max-width: 500px; overflow-wrap: break-word; word-break: break-word; =
background-color: transparent;"><div =
class=3D"v-row-background-image--inner" style=3D"line-height: inherit; =
border-collapse: collapse; display: table; width: 500px; height: 134px; =
background-color: transparent;"><div id=3D"u_column_36" class=3D"u-col =
u-col-100 u_column" style=3D"line-height: inherit; vertical-align: top; =
width: 500px !important; max-width: 320px; min-width: 500px; display: =
table-cell;"><div class=3D"v-col-background-color v-col-border-radius" =
style=3D"line-height: inherit; height: 134px; border-radius: 0px; width: =
500px;"><div class=3D"v-col-padding v-col-border v-col-border-radius" =
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table-layout: fixed; border-spacing: 0px; margin-right: 5px; width: 32px =
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inherit;"><tr style=3D"line-height: inherit; vertical-align: top; =
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href=3D"https://pg183.keap-link011.com/v2/click/48139de974bcb7e70c2d9f1a33=
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style=3D"line-height: inherit; box-sizing: border-box; height: 39px; =
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0px; text-align: center;">Visit<span =
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data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnMiOnsiaHJlZiI6Int7aHJlZn19I=
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href=3D"https://pg183.keap-link011.com/v2/click/f1c74ff26772942b10eafb1a32=
96c063/eJyNj00LgkAURf_LW4vfmrkTERk0F1HrEB1qSMdhfCYi_vfGClcFbd-95zzuDEh5yZH=
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rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, 190, =
204); text-decoration: underline;">www.otrs.com</a><span =
class=3D"Apple-converted-space">&nbsp;</span>or<span =
class=3D"Apple-converted-space">&nbsp;</span><a =
data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnMiOnsiaHJlZiI6Int7aHJlZn19I=
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href=3D"https://pg183.keap-link011.com/v2/click/52bbdd8e172f8c6ba82eb07d1f=
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rel=3D"noopener" style=3D"line-height: inherit; color: rgb(105, 190, =
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body></table></div></div></div></div></div></div><div id=3D"u_row_19" =
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style=3D"line-height: inherit; box-sizing: border-box; height: 39px; =
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style=3D"line-height: inherit; vertical-align: top; border-collapse: =
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10px; font-family: helvetica, sans-serif;"><div class=3D"v-color =
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href=3D"https://pg183.keap-link011.com/v2/click/057b347ea4858ae288575b1a66=
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rgb(105, 190, 204); text-decoration: underline;">Legal =
notice</a></div></div></td></tr></tbody></table></div></div></div><div =
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