A New Rolling Release Has Been Released For OTRS

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[https://pg183.files.keap.app/pg183/deb8a0b1-eccd-40b9-98d4-731032e18e97]
Release Notes


Dear customers,



We have improved OTRS even further, so we are announcing the following patc=
h level releases today. Thank you for helping to improve OTRS.



Release date: March 25, 2024



Rolling Release:

OTRS 2024.2.8



You=92ll find the specific release notes detailed under

https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-securi=
ty-advisories/release-notes/<https://pg183.keap-link005.com/v2/click/8b7296=
20a9977fb31fbcb2cd41c8bd79/eJyNkFFrwkAMx79Lntsdbqt0fRMRKVUfZHseRxs1rN4dubRS=
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OTRS Group managed customers are updated by our Customer Solution Team. OTR=
S On-Premise customers should obtain the new product version from our exclu=
sive download area at https://portal.otrs.com<https://pg183.keap-link005.co=
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Kind regards,

Your OTRS release team




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Read about OTRS service management solutions, product features, and interes=
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<h1 style=3D"text-align: center; line-height: 140%; margin: 0px; font-famil=
y: helvetica, sans-serif; font-size: 28px; font-weight: 700;">
Release Notes</h1>
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<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">Dear customers,</=
span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">We have improved =
OTRS even further, so we are announcing the following patch level releases =
today. Thank you for helping to improve
 OTRS.</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;"><b>Release date:<=
/b>&nbsp;March 25, 2024</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;"><b>Rolling Releas=
e:</b></span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">OTRS 2024.2.8</sp=
an></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">You=92ll find the=
 specific release notes detailed under</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px; color: rgb(105, 19=
0, 204);"><u><a href=3D"https://pg183.keap-link005.com/v2/click/8b729620a99=
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RvCYINBHkLyyz__5AqCzjopGyggHGf5EyTAWFMgdLL0Tmw9NfPH53yeJdCS-1iz7wIU199m7_1b=
dZZlL_M8ARkCKvO6Xyyrcrd-35S7StlgWZf8R0iXa9yFVttFuYFx_FMZzySrXsUjFMId3m5qSO-=
SN26VP4mEWBjjheND7c9TkkZ_kIt60qTthLyLU934HrknvKSMLdqIqfOCimPdMcmQ2qan6Jkwmh=
-EUSc2BHTN9yMrHL78jJ8Y537s" style=3D"color: rgb(105, 190, 204); margin-top:=
 0px; margin-bottom: 0px;" data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnM=
iOnsiaHJlZiI6Int7aHJlZn19IiwidGFyZ2V0IjoiX2JsYW5rIiwiZGF0YS10YWctaWQiOiJ7e3=
RhZ319In0sInZhbHVlcyI6eyJocmVmIjoiaHR0cHM6Ly9vdHJzLmNvbS9vdHJzLXNvZnR3YXJlL=
XNvbHV0aW9ucy9vdHJzL292ZXJ2aWV3LXJlbGVhc2Utbm90ZXMtc2VjdXJpdHktYWR2aXNvcmll=
cy9yZWxlYXNlLW5vdGVzLyIsInRhZyI6W119fQ=3D=3D" data-auth=3D"NotApplicable" i=
d=3D"OWA1a06acdb-fa43-e8b8-4041-dea9c4295823" class=3D"OWAAutoLink" data-lo=
opstyle=3D"linkonly">https://otrs.com/otrs-software-solutions/otrs/overview=
-release-notes-security-advisories/release-notes/</a></u></span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">OTRS Group manage=
d customers are updated by our Customer Solution Team. OTRS On-Premise cust=
omers should obtain the new product version
 from our exclusive download area at </span><span style=3D"font-family: hel=
vetica, sans-serif; font-size: 14px; color: rgb(105, 190, 204);"><u><a href=
=3D"https://pg183.keap-link005.com/v2/click/41ddd7c423f7bc16f5752f8afdd4b94=
a/eJyNj0ELgkAQhf_LnKWyssybSMSieYg6x6JLLdnusI6BiP-9scJTQTCnee99j9cBKSMNiRIiw=
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KlJ_hqWrf-f4J_xNfWA=3D=3D" style=3D"color: rgb(105, 190, 204); margin-top: =
0px; margin-bottom: 0px;" data-u-link-value=3D"eyJuYW1lIjoid2ViIiwiYXR0cnMi=
OnsiaHJlZiI6Int7aHJlZn19IiwidGFyZ2V0IjoiX2JsYW5rIiwiZGF0YS10YWctaWQiOiJ7e3R=
hZ319In0sInZhbHVlcyI6eyJocmVmIjoiaHR0cHM6Ly9wb3J0YWwub3Rycy5jb20iLCJ0YWciOl=
tdfX0=3D" data-auth=3D"NotApplicable" id=3D"OWA8a938f78-2291-09be-d742-9582=
84663bba" class=3D"OWAAutoLink" data-loopstyle=3D"linkonly">https://portal.=
otrs.com</a></u></span><span style=3D"font-family: helvetica, sans-serif; f=
ont-size: 14px;">.</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">Kind regards,</sp=
an></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">Your OTRS release=
 team</span></p>
<p style=3D"text-align: left; line-height: 140%; margin: 0px;"><span style=
=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p>
</td>
</tr>
</tbody>
</table>
<table id=3D"x_u_content_divider_14" style=3D"width: 100%; color: rgb(0, 0,=
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;">
<tbody>
<tr>
<td style=3D"padding: 20px 10px; vertical-align: top; word-break: break-wor=
d; color: rgb(0, 0, 0);" align=3D"left">
<table style=3D"border-top: 1px solid rgb(187, 187, 187); width: 91%; table=
-layout: fixed; color: rgb(0, 0, 0); border-collapse: collapse; border-spac=
ing: 0px; box-sizing: border-box;" align=3D"center">
<tbody>
<tr>
<td style=3D"line-height: 0px; vertical-align: top; word-break: break-word;=
 color: rgb(0, 0, 0);">
<div style=3D"line-height: 0px;"><span style=3D"font-family: helvetica, san=
s-serif; font-size: 0px;">&nbsp;</span></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;padding:0px; b=
ackground-color:transparent" class=3D"x_u-row-container x_u_row x_v-row-pad=
ding--vertical x_v-row-background-image--outer x_v-row-background-color" id=
=3D"x_u_row_25">
<div style=3D"margin: 0px auto; max-width: 500px; min-width: 320px;">
<div style=3D"margin: 0px; width: 100%; height: 100%; display: table;">
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;max-width:320p=
x; min-width:500px; display:table-cell; vertical-align:top" class=3D"x_u-co=
l x_u-col-100 x_u_column" id=3D"x_u_column_35">
<div style=3D"margin: 0px; border-radius: 0px; width: 100%; height: 100%;">
<div style=3D"margin: 0px; border-radius: 0px; height: 100%;">
<table id=3D"x_u_content_heading_5" style=3D"width: 100%; color: rgb(0, 0, =
0); border-collapse: collapse; border-spacing: 0px; box-sizing: border-box;=
">
<tbody>
<tr>
<td style=3D"padding: 10px; vertical-align: top; word-break: break-word; co=
lor: rgb(0, 0, 0);" align=3D"left">
<h2 style=3D"text-align: center; line-height: 140%; margin: 0px; font-famil=
y: helvetica, sans-serif; font-size: 20px; font-weight: 700;">
Subscribe to the OTRS Newsletter.</h2>
</td>
</tr>
</tbody>
</table>
<table id=3D"x_u_content_text_17" style=3D"width: 100%; color: rgb(0, 0, 0)=
; border-collapse: collapse; border-spacing: 0px; box-sizing: border-box;">
<tbody>
<tr>
<td style=3D"padding: 10px; vertical-align: top; word-break: break-word; co=
lor: rgb(0, 0, 0);" align=3D"left">
<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px;">Read about OTRS =
service management solutions, product features, and interesting tips from o=
ur experts every month. Simply select
 your desired language.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;padding:0px; b=
ackground-color:transparent" class=3D"x_u-row-container x_u_row x_v-row-pad=
ding--vertical x_v-row-background-image--outer x_v-row-background-color" id=
=3D"x_u_row_23">
<div style=3D"margin: 0px auto; max-width: 500px; min-width: 320px;">
<div style=3D"margin: 0px; width: 100%; height: 100%; display: table;">
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;max-width:320p=
x; min-width:250px; display:table-cell; vertical-align:top" class=3D"x_u-co=
l x_u-col-50 x_u_column" id=3D"x_u_column_32">
<div style=3D"margin: 0px; border-radius: 0px; width: 100%; height: 100%;">
<div style=3D"margin: 0px; border-radius: 0px; height: 100%;">
<table id=3D"x_u_content_text_14" style=3D"width: 100%; color: rgb(0, 0, 0)=
; border-collapse: collapse; border-spacing: 0px; box-sizing: border-box;">
<tbody>
<tr>
<td style=3D"padding: 10px; vertical-align: top; word-break: break-word; co=
lor: rgb(0, 0, 0);" align=3D"left">
<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px; color: rgb(105, 1=
90, 204);"><u><a href=3D"https://pg183.keap-link005.com/v2/click/28ea8ede86=
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9c7712b725" class=3D"OWAAutoLink" data-loopstyle=3D"linkonly">German</a></u=
></span></p>
<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p=
>
<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px; color: rgb(105, 1=
90, 204);"><u><a href=3D"https://pg183.keap-link005.com/v2/click/abe78da098=
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95" class=3D"OWAAutoLink" data-loopstyle=3D"linkonly">Spanish</a></u></span=
></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;max-width:320p=
x; min-width:250px; display:table-cell; vertical-align:top" class=3D"x_u-co=
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<div style=3D"margin: 0px; border-radius: 0px; width: 100%; height: 100%;">
<div style=3D"margin: 0px; border-radius: 0px; height: 100%;">
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<td style=3D"padding: 10px; vertical-align: top; word-break: break-word; co=
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<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
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<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px;">&nbsp;</span></p=
>
<p style=3D"text-align: center; line-height: 140%; margin: 0px;"><span styl=
e=3D"font-family: helvetica, sans-serif; font-size: 14px; color: rgb(105, 1=
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e868" class=3D"OWAAutoLink" data-loopstyle=3D"linkonly">Portuguese</a></u><=
/span></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div style=3D"margin: 0px; padding: 0px;line-height: inherit;padding:0px; b=
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<div style=3D"margin: 0px auto; max-width: 500px; min-width: 320px;">
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<div style=3D"margin: 0px; padding: 0px;line-height: inherit;max-width:320p=
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<div style=3D"margin: 0px; border-radius: 0px; width: 100%; height: 100%;">
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<tbody>
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<td style=3D"padding: 20px 10px; vertical-align: top; word-break: break-wor=
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<table style=3D"border-top: 1px solid rgb(187, 187, 187); width: 91%; table=
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<td style=3D"line-height: 0px; vertical-align: top; word-break: break-word;=
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<div style=3D"line-height: 0px;"><span style=3D"font-family: helvetica, san=
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<table id=3D"x_u_content_social_2" style=3D"width: 100%; color: rgb(0, 0, 0=
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<div style=3D"margin: 0px;" align=3D"center">
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<table style=3D"display: inline-block; margin-right: 5px; width: 32px; heig=
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<tbody>
<tr>
<td style=3D"vertical-align: top; word-break: break-word; color: rgb(0, 0, =
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<span style=3D"font-family: helvetica, sans-serif; color: rgb(105, 190, 204=
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color: currentcolor; display: block; float: none;" width=3D"32" src=3D"http=
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