[otrs-cvs] doc-admin/en/content/customization process-management.xml, 1.15, 1.16
"CVS commits notifications of OTRS.org" <[email protected]>
| Newsgroups | gmane.comp.otrs.cvs |
|---|---|
| Message-ID | <[email protected]> |
Comments:
Update of /home/cvs/doc-admin/en/content/customization
In directory lancelot:/tmp/cvs-serv20043/en/content/customization
Modified Files:
process-management.xml
Log Message:
Added YAML file for process example.
Author: cr
Index: process-management.xml
===================================================================
RCS file: /home/cvs/doc-admin/en/content/customization/process-management.xml,v
retrieving revision 1.15
retrieving revision 1.16
diff -2 -u -d -r1.15 -r1.16
--- process-management.xml 7 Dec 2012 16:19:24 -0000 1.15
+++ process-management.xml 10 Dec 2012 10:00:13 -0000 1.16
@@ -236,4 +236,8 @@
</tgroup>
</informaltable>
+ <para>
+ Note: Please use this exacly this possible values for "Key" and "Value" in
+ the Dynamic Field setup.
+ </para>
</listitem>
<listitem>
@@ -1285,4 +1289,445 @@
<emphasis>Figure: Book ordering complete process path.</emphasis>
</para>
+ <para>
+ It is also possible to import the hole process from a YAML file, but it is still
+ necessary to create all Dynamic Fields, Users, Queues, etc that are needed by each
+ process before the import.
+ </para>
+ <para>
+ Notice that if the process requires the use of ACLs those are also needed to be set
+ manually.
+ </para>
+ <para>
+ The follwing is the complete YAML file for the book ordering process example:
+ </para>
+ <para>
+ <screen><![CDATA[
+---
+Activities:
+ A1:
+ ActivityDialogs:
+ - AD1
+ ChangeTime: 2012-11-23 14:49:22
+ Config:
+ ActivityDialog:
+ 1: AD1
+ CreateTime: 2012-11-23 11:49:38
+ EntityID: A1
+ ID: 151
+ Name: Recording the demand
+ A2:
+ ActivityDialogs:
+ - AD3
+ - AD2
+ ChangeTime: 2012-11-23 18:11:48
+ Config:
+ ActivityDialog:
+ 1: AD3
+ 2: AD2
+ CreateTime: 2012-11-23 11:50:11
+ EntityID: A2
+ ID: 152
+ Name: Approval
+ A3:
+ ActivityDialogs:
+ - AD4
+ - AD5
+ ChangeTime: 2012-11-23 18:12:14
+ Config:
+ ActivityDialog:
+ 1: AD4
+ 2: AD5
+ CreateTime: 2012-11-23 11:50:35
+ EntityID: A3
+ ID: 153
+ Name: Order
+ A4:
+ ActivityDialogs:
+ - AD6
+ ChangeTime: 2012-11-23 18:12:35
+ Config:
+ ActivityDialog:
+ 1: AD6
+ CreateTime: 2012-11-23 11:51:00
+ EntityID: A4
+ ID: 154
+ Name: Incoming
+ A5:
+ ActivityDialogs: []
+ ChangeTime: 2012-11-23 11:51:33
+ Config: {}
+ CreateTime: 2012-11-23 11:51:33
+ EntityID: A5
+ ID: 155
+ Name: Process complete
+ActivityDialogs:
+ AD1:
+ ChangeTime: 2012-12-06 02:16:21
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Recoding the demand
+ FieldOrder:
+ - DynamicField_Author
+ - DynamicField_ISBN
+ - DynamicField_Title
+ - DynamicField_Status
+ Fields:
+ DynamicField_Author:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_ISBN:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Title:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: ''
+ CreateTime: 2012-11-23 14:34:43
+ EntityID: AD1
+ ID: 154
+ Name: Recording the demand
+ AD2:
+ ChangeTime: 2012-11-23 14:57:41
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Approval denied
+ FieldOrder:
+ - Article
+ - DynamicField_Status
+ Fields:
+ Article:
+ Config:
+ ArticleType: note-internal
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: Deny Request
+ CreateTime: 2012-11-23 14:36:39
+ EntityID: AD2
+ ID: 155
+ Name: Approval denied
+ AD3:
+ ChangeTime: 2012-11-23 14:57:09
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Approved
+ FieldOrder:
+ - DynamicField_Status
+ Fields:
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: Approve Request
+ CreateTime: 2012-11-23 14:37:35
+ EntityID: AD3
+ ID: 156
+ Name: Approved
+ AD4:
+ ChangeTime: 2012-11-23 14:58:52
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Order rejected
+ FieldOrder:
+ - Article
+ - DynamicField_Status
+ Fields:
+ Article:
+ Config:
+ ArticleType: note-internal
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: Reject Order
+ CreateTime: 2012-11-23 14:38:48
+ EntityID: AD4
+ ID: 157
+ Name: Order rejected
+ AD5:
+ ChangeTime: 2012-12-06 02:20:12
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Order placed
+ FieldOrder:
+ - DynamicField_DeliveryDate
+ - DynamicField_Price
+ - DynamicField_Supplier
+ - DynamicField_Status
+ Fields:
+ DynamicField_DeliveryDate:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Price:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Supplier:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: Place Order
+ CreateTime: 2012-11-23 14:41:28
+ EntityID: AD5
+ ID: 158
+ Name: Order placed
+ AD6:
+ ChangeTime: 2012-11-23 14:42:43
+ Config:
+ DescriptionLong: ''
+ DescriptionShort: Shipment received
+ FieldOrder:
+ - DynamicField_DateOfReceipt
+ - DynamicField_Status
+ Fields:
+ DynamicField_DateOfReceipt:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ DynamicField_Status:
+ DefaultValue: ''
+ DescriptionLong: ''
+ DescriptionShort: ''
+ Display: 1
+ Interface:
+ - AgentInterface
+ Permission: ''
+ RequiredLock: 0
+ SubmitAdviceText: ''
+ SubmitButtonText: ''
+ CreateTime: 2012-11-23 14:42:43
+ EntityID: AD6
+ ID: 159
+ Name: Shipment received
+Process:
+ Activities:
+ - A1
+ - A2
+ - A3
+ - A4
+ - A5
+ ChangeTime: 2012-12-06 02:31:59
+ Config:
+ Description: The process to order a book
+ Path:
+ A1:
+ T1:
+ ActivityEntityID: A2
+ TransitionAction:
+ - TA2
+ - TA1
+ A2:
+ T2:
+ ActivityEntityID: A5
+ TransitionAction:
+ - TA3
+ - TA4
+ - TA8
+ T3:
+ ActivityEntityID: A3
+ TransitionAction:
+ - TA5
+ A3:
+ T4:
+ ActivityEntityID: A5
+ TransitionAction:
+ - TA3
+ - TA4
+ - TA8
+ T5:
+ ActivityEntityID: A4
+ TransitionAction:
+ - TA6
+ A4:
+ T6:
+ ActivityEntityID: A5
+ TransitionAction:
+ - TA3
+ - TA4
+ - TA7
+ A5: {}
+ StartActivity: A1
+ StartActivityDialog: AD1
+ CreateTime: 2012-11-23 11:45:12
+ EntityID: P1
+ ID: 94
+ Layout:
+ A1:
+ left: 172
+ top: 63
+ A2:
+ left: 402
+ top: 156
+ A3:
+ left: 649
+ top: 255
+ A4:
+ left: 774
+ top: 391
+ A5:
+ left: 194
+ top: 410
+ Name: Book ordering
+ State: Active
+ StateEntityID: S1
+ TransitionActions: []
+ Transitions:
+ - T1
+ - T2
+ - T3
+ - T4
+ - T5
+ - T6
+Transitions:
+ T1:
+ ChangeTime: 2012-11-23 15:12:20
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Approval
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:53:52
+ EntityID: T1
+ ID: 94
+ Name: Approval
+ T2:
+ ChangeTime: 2012-11-23 15:12:50
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Approval denied
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:54:26
+ EntityID: T2
+ ID: 95
+ Name: Approval denied
+ T3:
+ ChangeTime: 2012-11-23 15:13:29
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Approved
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:54:54
+ EntityID: T3
+ ID: 96
+ Name: Approved
+ T4:
+ ChangeTime: 2012-11-23 15:14:08
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Order denied
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:55:25
+ EntityID: T4
+ ID: 97
+ Name: Order denied
+ T5:
+ ChangeTime: 2012-11-23 18:30:33
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Order placed
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:56:15
+ EntityID: T5
+ ID: 98
+ Name: Order placed
+ T6:
+ ChangeTime: 2012-11-23 15:15:30
+ Config:
+ Condition:
+ 1:
+ Fields:
+ DynamicField_Status:
+ Match: Shipment received
+ Type: String
+ Type: and
+ ConditionLinking: and
+ CreateTime: 2012-11-23 11:56:48
+ EntityID: T6
+ ID: 99
+ Name: Shipment received
+ ]]></screen>
+ </para>
</section>
</section>
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