[otrs-cvs] otrs/Kernel/Modules AgentTicketProcess.pm,1.24,1.25

Comments:
Update of /home/cvs/otrs/Kernel/Modules
In directory lancelot:/tmp/cvs-serv7039/Kernel/Modules

Modified Files:
	AgentTicketProcess.pm 
Log Message:
Added a default title to new tickets when the StartActivityDialog does not provide a a title for the ticket to be created.

Author: cr

Index: AgentTicketProcess.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Modules/AgentTicketProcess.pm,v
retrieving revision 1.24
retrieving revision 1.25
diff -2 -u -d -r1.24 -r1.25
--- AgentTicketProcess.pm	28 Nov 2012 13:19:43 -0000	1.24
+++ AgentTicketProcess.pm	17 Dec 2012 12:50:59 -0000	1.25
@@ -331,7 +331,7 @@
         return $Self->_StoreActivityDialog(
             %Param,
+            ProcessName     => $ProcessList->{$ProcessEntityID},
             ProcessEntityID => $ProcessEntityID,
             GetParam        => $GetParam,
-
         );
     }
@@ -3592,4 +3592,13 @@
             $TicketParam{OwnerID} = $Param{GetParam}{OwnerID} || 1;
 
+            # if StartActivityDialog does not provide a ticket title set a default value
+            if ( !$TicketParam{Title} ) {
+
+                # get the current server Timestamp
+                my $CurrentTimeStamp = $Self->{TimeObject}->CurrentTimestamp();
+                $TicketParam{Title} = "$Param{ProcessName} - $CurrentTimeStamp";
+            }
+
+            # create a new ticket
             $TicketID = $Self->{TicketObject}->TicketCreate(%TicketParam);
 
---------------------------------------------------------------------
OTRS mailing list: cvs-log - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/cvs-log
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/cvs-log