[otrs-cvs] otrs/Kernel/System/Ticket/Event NotificationEvent.pm, 1.46, 1.47
"CVS commits notifications of OTRS.org" <[email protected]>
| Newsgroups | gmane.comp.otrs.cvs |
|---|---|
| Message-ID | <[email protected]> |
Comments:
Update of /home/cvs/otrs/Kernel/System/Ticket/Event
In directory lancelot:/tmp/cvs-serv16844/Kernel/System/Ticket/Event
Modified Files:
NotificationEvent.pm
Log Message:
Fixed bug#9035 - Event Based mails, triggered by a process ticket, have no sender.
Author: cr
Index: NotificationEvent.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/System/Ticket/Event/NotificationEvent.pm,v
retrieving revision 1.46
retrieving revision 1.47
diff -2 -u -d -r1.46 -r1.47
--- NotificationEvent.pm 10 Dec 2012 15:09:06 -0000 1.46
+++ NotificationEvent.pm 14 Jan 2013 15:15:27 -0000 1.47
@@ -1,5 +1,5 @@
# --
# Kernel/System/Ticket/Event/NotificationEvent.pm - a event module to send notifications
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
# --
# $Id$
@@ -820,5 +820,14 @@
}
else {
- my %Address = $Self->{QueueObject}->GetSystemAddress( QueueID => $Article{QueueID} );
+ my %Address;
+
+ # set "From" address from Article if exist, otherwise use ticket information, see bug# 9035
+ if ( IsHashRefWithData( \%Article ) ) {
+ %Address = $Self->{QueueObject}->GetSystemAddress( QueueID => $Article{QueueID} );
+ }
+ else {
+ %Address = $Self->{QueueObject}->GetSystemAddress( QueueID => $Ticket{QueueID} );
+ }
+
my $ArticleType = $Recipient{NotificationArticleType} || 'email-notification-ext';
my $ArticleID = $Self->{TicketObject}->ArticleSend(
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