[otrs-cvs] otrs/Kernel/System/Ticket/Event NotificationEvent.pm, 1.47, 1.48

Comments:
Update of /home/cvs/otrs/Kernel/System/Ticket/Event
In directory lancelot:/tmp/cvs-serv14068/Kernel/System/Ticket/Event

Modified Files:
	NotificationEvent.pm 
Log Message:
Fixed bug#9035 - Event Based mails, triggered by a process ticket, have no sender.

Author: cr

Index: NotificationEvent.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/System/Ticket/Event/NotificationEvent.pm,v
retrieving revision 1.47
retrieving revision 1.48
diff -2 -u -d -r1.47 -r1.48
--- NotificationEvent.pm	14 Jan 2013 15:15:27 -0000	1.47
+++ NotificationEvent.pm	14 Jan 2013 18:30:02 -0000	1.48
@@ -632,6 +632,12 @@
 
     # get owner data
+    my $OwnerID = $Article{OwnerID};
+
+    # get owner from ticket if there are no articles
+    if ( !$OwnerID ) {
+        $OwnerID = $Ticket{OwnerID};
+    }
     my %OwnerPreferences = $Self->{UserObject}->GetUserData(
-        UserID        => $Article{OwnerID},
+        UserID        => $OwnerID,
         NoOutOfOffice => 1,
     );
@@ -647,6 +653,13 @@
 
     # get responsible data
+    my $ResponsibleID = $Article{ResponsibleID};
+
+    # get responsible from ticket if there are no articles
+    if ( !$ResponsibleID ) {
+        $ResponsibleID = $Ticket{ResponsibleID};
+    }
+
     my %ResponsiblePreferences = $Self->{UserObject}->GetUserData(
-        UserID        => $Article{ResponsibleID},
+        UserID        => $ResponsibleID,
         NoOutOfOffice => 1,
     );
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