[otrs-cvs] otrs/Kernel/Config GenericAgent.pm.examples,1.28,1.29

Comments:
Update of /home/cvs/otrs/Kernel/Config
In directory lancelot:/tmp/cvs-serv5498/Kernel/Config

Modified Files:
	GenericAgent.pm.examples 
Log Message:
Fixed example with Dynamic Fields. added a new Dynamic Fields example. 

Author: cr

Index: GenericAgent.pm.examples
===================================================================
RCS file: /home/cvs/otrs/Kernel/Config/GenericAgent.pm.examples,v
retrieving revision 1.28
retrieving revision 1.29
diff -2 -u -d -r1.28 -r1.29
--- GenericAgent.pm.examples	20 Nov 2012 14:26:51 -0000	1.28
+++ GenericAgent.pm.examples	1 Feb 2013 17:17:52 -0000	1.29
@@ -1,5 +1,5 @@
 # --
 # Kernel/Config/GenericAgent.pm - config file of generic agent
-# Copyright (C) 2001-2012 OTRS AG, http://otrs.org/
+# Copyright (C) 2001-2013 OTRS AG, http://otrs.org/
 # --
 # $Id$
@@ -131,4 +131,30 @@
     },
     # --
+    # [name of job] -> move specific tickets from abc to experts
+    # --
+    'move specific tickets from abc to experts' => {
+        # only move tickets where:
+        # Dynamic Field:
+        #   NameX is exactly 123
+        #   NameY is like admin (as admin, administrator or administrators
+        # Queue is abc
+
+        # get all tickets with these properties
+        Queue => 'abc',
+        DynamicField_NameX => {
+            Equals => '123',
+        },
+        DynamicField_NameY => {
+            Like => 'admin*',
+        },
+        Priorities => ['3 normal'],
+        # new ticket properties
+        New => {
+            Queue => 'experts',
+            Priority => '4 high',
+            DynamicField_ProductSkill => 'Expert required',
+        },
+    },
+    # --
     # [name of job] -> delete all tickets with subject 'VIRUS 32' in queue abc
     # (take care if you use From, To, Cc, Subject or Body because it takes
@@ -143,6 +169,8 @@
         Subject => '%VIRUS%',
 #        Body => '%installing%',
-#        Search_DynamicField_ProductSkill => 'Expert required',
-         # new ticket properties
+#        DynamicField_ProductSkill => {
+#            Equals => 'Expert required',
+#        },
+        # new ticket properties
         New => {
             # DELETE!
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