[otrs-cvs] otrs/Kernel/Modules AgentTicketProcess.pm,1.38,1.39

Comments:
Update of /home/cvs/otrs/Kernel/Modules
In directory lancelot:/tmp/cvs-serv15277/Kernel/Modules

Modified Files:
	AgentTicketProcess.pm 
Log Message:
 - 2013-02-11 Fixed bug#9117 - CustomerUpdate history entry added even if customer user has not been updated.

Author: cr

Index: AgentTicketProcess.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Modules/AgentTicketProcess.pm,v
retrieving revision 1.38
retrieving revision 1.39
diff -2 -u -d -r1.38 -r1.39
--- AgentTicketProcess.pm	6 Feb 2013 15:42:23 -0000	1.38
+++ AgentTicketProcess.pm	11 Feb 2013 23:01:07 -0000	1.39
@@ -4204,4 +4204,19 @@
                 next DIALOGFIELD if $StoredFields{ $Self->{NameToID}{$CurrentField} };
 
+                # skip TicketCustomerSet() if there is no change in the customer
+                if (
+                    $Ticket{CustomerID} eq $TicketParam{CustomerID}
+                    && $Ticket{CustomerUserID} eq $TicketParam{CustomerUser}
+                    )
+                {
+
+                    # In this case we don't want to call any additional stores
+                    # on Customer, CustomerNo, CustomerID or CustomerUserID
+                    # so make sure both fields are set to "Stored" ;)
+                    $StoredFields{ $Self->{NameToID}{'CustomerID'} }     = 1;
+                    $StoredFields{ $Self->{NameToID}{'CustomerUserID'} } = 1;
+                    next DIALOGFIELD;
+                }
+
                 $Success = $Self->{TicketObject}->TicketCustomerSet(
                     No => $TicketParam{CustomerID},
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