Re: Search customers with a given telephone number ...
Torsten Thau <[email protected]>
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Organization | c.a.p.e. IT Group |
| Message-ID | <[email protected]> |
Hi there, Am 23.07.2010 14:38, schrieb Kiffin Gish: > I need to search the customer database table based on a given telephone > number. > > However, I notice that the Kernel::System::CustomerUser object method > CustomerSearch() only supports one of the following search > possibilities: > > Search, UserLogin and PostMasterSearch > > Is there any easier way to accomplish this rather than having to make > lower level DBObject calls to search the 'customer_user' table based on > the 'phone' value, e.g. ...just add the telephone-number attribute to the customer backends search fields - e.g.: CustomerUserSearchFields => [ 'login', 'first_name', 'last_name', 'customer_id', 'telephonenumber' ], ...et voila - you're now able to search the customer by it's telephone number :-). regards, Torsten Thau -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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