Re: Need a little help for dev start

Hi Thomas,

please see the HTML developer manual on doc.otrs.org (this also has
infos about package building) and the API reference on dev.otrs.org.

This should definitely be implemented as a package, without changing any
of the core OTRS files.

Good luck! :D

mg

Am 18.08.10 16:35, schrieb Thomas Kaltenbrunner:
> Hello,
>
> before I get lost in the source, it would help if I could get some
> basic infos.
> Can somebody give me a very short intro to the architecture of otrs 3?
>
> I want to add a new ticket function - something like "Send summary of
> ticket".
> Can/Should this be implemented as a package?
>
> Is there somewhere a discription how to create a package?
>
> Thanks
> Thomas Kaltenbrunner
>

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Martin Gruner
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