Re: Need a little help for dev start

Am 19.08.2010 12:29, schrieb Martin Edenhofer:
> Hi Thomas,
>
> On 19.08.2010, at 12:17, Thomas Kaltenbrunner wrote:
>
>>> please see the HTML developer manual on doc.otrs.org (this also has
>>> infos about package building) and the API reference on dev.otrs.org.
>>>
>>>
>> Ups. A very good intro and I did not find it :-[
>> Since there is no document for the neweset version, can you or someone else point out the mayor changes in architecture and API from 2.4 to 3?
>>
> The developmer manual for OTRS 3.0 is online (but not listed in the nav bar right now). ->  http://doc.otrs.org/developer/3.0/en/html/
>

Thank you.

> The major change is the completely new interface (moved from html with table layout to clean markup and css).
>
> Regarding Perl-API, some small changes, but almost compatible to OTRS 2.x
>
> PS: Can you point me out what you want to create/change? So I can write you what steps you need to go.
>
I want implement a function to send a summary of the ticket to an email 
receiver.
At the moment I am in a very early stage and try to get into the 
architecture of the system and find a starting point.
I think I will first have a deeper look into the docs and then start 
with the package example.

Thomas
>   -Martin
>
>
>>> This should definitely be implemented as a package, without changing any
>>> of the core OTRS files.
>>>
>>>
>> OK.
>>
>> Thanks
>>
>> Gruß
>> Thomas
>>
>>> Am 18.08.10 16:35, schrieb Thomas Kaltenbrunner:
>>>
>>>
>>>> Hello,
>>>>
>>>> before I get lost in the source, it would help if I could get some
>>>> basic infos.
>>>> Can somebody give me a very short intro to the architecture of otrs 3?
>>>>
>>>> I want to add a new ticket function - something like "Send summary of
>>>> ticket".
>>>> Can/Should this be implemented as a package?
>>>>
>>>> Is there somewhere a discription how to create a package?
>>>>
>>>> Thanks
>>>> Thomas Kaltenbrunner
>>>>
> Blog: http://edenhofer.de/
>
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