Re: troubles modifying AgentTicketPhone in OTRS 3.0.3 - using FreeText... failed

Hi Carl-Clemens,

it's a bug and it's already fixed for OTRS 3.0.5 (see http://bugs.otrs.org/show_bug.cgi?id=6580).

The Problem is, the "<label>" tages are to much. You can remove them by your self or take the files from the fix in the bug report.

Greetings and a lot of snow! :)

 -Martin

http://edenhofer.de/

On 19.12.2010, at 21:42, Carl-Clemens Ebinger wrote:

> Dear All,
> i have troubles using AgentTicketPhone in OTRS 3.0.3 . if I enable
> TicketFreeKeyFields in AgentTicketPhone.dtl
> <!-- dtl:block:TicketFreeText1 -->
>                        <label>$Data{"TicketFreeKeyField1"}:</label>
>                        <div class="Field">
>                            $Data{"TicketFreeTextField1"}
>                        </div>
>                        <div class="Clear"></div>
> <!-- dtl:block:TicketFreeText1 -->
> <!-- dtl:block:TicketFreeText2 -->
>                        <label>$Data{"TicketFreeKeyField2"}:</label>
>                        <div class="Field">
>                            $Data{"TicketFreeTextField2"}
>                        </div>
>                        <div class="Clear"></div>
> <!-- dtl:block:TicketFreeText2 -->
> 
> <!-- dtl:block:TicketFreeText3 -->
>                        <label>$Data{"TicketFreeKeyField3"}:</label>
>                        <div class="Field">
>                            $Data{"TicketFreeTextField3"}
>                        </div>
>                        <div class="Clear"></div>
> <!-- dtl:block:TicketFreeText3 -->
> <!-- dtl:block:TicketFreeText4 -->
>                        <label>$Data{"TicketFreeKeyField4"}:</label>
>                        <div class="Field">
>                            $Data{"TicketFreeTextField4"}
>                        </div>
>                        <div class="Clear"></div>
> <!-- dtl:block:TicketFreeText4 -->
> 
> <!-- dtl:block:TicketFreeText5 -->
>                        <label>$Data{"TicketFreeKeyField5"}:</label>
>                        <div class="Field">
>                            $Data{"TicketFreeTextField5"}
>                        </div>
>                        <div class="Clear"></div>
> <!-- dtl:block:TicketFreeText5 -->
> i get problems concerning the layout as shown in the attachment.
> Best Regards,
> Carl-Clemens Ebinger<Screenshot.png>_______________________________________________
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