Need support in customizing the New ticket web page.

Hi,

As per my company requirement i need to collect 2 more information while
creating the ticket (Product type and Sl No). So those 2 fields need to be
displayed in New Ticket Web so customer can fill it.


Thanks in Advance,

Take care and Bye
P. Dananjaya Kumar
***********Be a Successfull and Remarkable Persons ***********Create U'r Own
Identites***********

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