Re: Event linking a ticket to a CI

Wagner <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <CAO0inomyqPJFkSw0X0M-15C8f773XD672exqkokzyUTVDJJ0MQ@mail.gmail.com>
Yes, I changed some things here, and got it right

thanks for your reply

I'm just trying to change the incidate state from the CI but I'm not going
anywhere =/

2011/12/2 Michiel Beijen <[email protected]>

> Hi Wagner,
>
>
> On Thu, 1 Dec 2011 14:11:44 -0200, Wagner wrote:
>
>  I think the event is wrong, cause the LinkAdd event is being called when
>> I link a ticket to another ticket, but when I link a ticket to a CI it's
>> not being called
>>
>> is there a way to find out which event should I use?
>>
>
> I tested by logging out of Kernel::System::EventHandler every time it is
> called, and I found the LinkAdd event is executed when you link a ticket to
> a CI. It really is the correct event.
>
> [Fri Dec  2 14:31:07 2011][Notice][Kernel::System::**EventHandler::EventHandler]
> Running for LinkAdd
>
>
> --
> Mike
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