Re: Modified OTRS 3.1.3 for non-clickable areas in ticket/status overview

Krzysztof Hajdamowicz <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]>
W dniu 14.06.2012 15:53, Bernd Backhaus pisze:
> This would certainly address some of the worst annoyances... will test
> this on our 3.1.6 test system tonight. Thank you!
>
> Am 14.06.2012 15:34, schrieb Krzysztof Hajdamowicz:
>> Hi all,
>> I'm attaching a patch for OTRS 3.1.3 what fixes annoying "features" in
>> OTRS 3.1.3 (it's our production version).
>>
>> in index.pl?Action=AgentTicketStatusView and
>> index.pl?Action=AgentTicketQueue
>> there are annoying things:
>> 1) Area around checkbox is clickable and redirects to ticket page
>> 2) Area around Ticket# is clickable and redirects to ticket page
>> 3) From/Subject fields are too short to show Nagios e-mail subject
>>
>> So we've fixed it and now:
>>
>> 1) Area around checkbox is
>> clickable and checks the checkbox
>> 2) Area around Ticket# is clickable and selects Ticket#
>> 3) From/Subject fields are now long enough to handle Nagios info
>
> BB
>

I'm suggesting to include this patch in next stable release.
Maybe not directly in this form (because quick workaround was used and 
there is inline .js instead of serving separate file),
but these UI improvements are great

-- 
Pozdrawiam,
Krzysztof Hajdamowicz
System Administrator
IMAGIN IT

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