Edit PDF stats

"Soporte Informatica PGJE" <[email protected]>
Newsgroups gmane.comp.otrs.user,gmane.comp.otrs.devel
Message-ID <[email protected]> 
Hi everybody, 

I have OTRS 3.1.2

I wanna show only names from agent and customers without ID in my PDF stat.
I thing that with a view  en my database in a relationship between ticket, 
customers and agents tables, but i didnt know the way.

How i can do only show “Names” winthout IDS from Customers and Agent/Owner
in TicketList and TicketAcomulation Stats?
Wich the correct and easy way?

My stats today:
https://dl.dropbox.com/u/6443236/otrs/Ticket%20List.pdf
https://dl.dropbox.com/u/6443236/otrs/Tickets%20Acomulations.pdf


Regards from Mexico :)

--
Martin Edmundo

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