Re: HW sizing - OTRS

1. Don't use Windows for this, it demands far more resources than this size needs, needs a lot of Unix emulation glue and is excessively expensive. If it has to be hosted on a Windows machine, use the Microsoft virtual machine technology to run a Linux VM. 

2. i3-class processor should be more than sufficient on Linux, i5-class if you run Windows
3. 1G of RAM should be plenty (if you run it on Linux; no less than 4G if you run Windows
4. 2x500G RAID1 should be plenty of disk if you do regular cleanouts of old tickets. 

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