Re: ACL - How do they work?

http://doc.otrs.org/3.1/en/html/acl.html

Am 31.10.12 18:01, schrieb Rocco Tocci:
>
> Hi Guys, in the form of new phone ticket I would limit the choice of
> services depending on the type of ticket.
> I added this ACL in config.pm but does not work
> $ Self-> {TicketAcl} -> {'ACL-1'} =
> {
> Properties => {
> Ticket => {Type => ['Incident'],},
> },
> Possible => {
> Ticket => {Service => ['CPS-IMAC :: Add', 'CPS-IMAC :: Change'],},
> },
> };
> work when I go to the ticket zoom I see only the services of ACL?
> Suggestions?
> Where can I find a complete documentation about the syntax and
> sematics of ACLs?
>
> Thank you!
>

-- 
Martin Gruner
Senior Developer R&D

OTRS AG
Europaring 4
94315 Straubing

T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I:  www.otrs.com/

Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel

It's raining... OTRS Feature Add-Ons! Bis zu 10 kostenlose OTRS Feature Add-Ons und professionellen Hersteller-Support  – Werden Sie jetzt Service-Subscription-Kunde!

_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev