Re: Module on client for RCP call

Hi Rocco,

On Mon, Feb 4, 2013 at 3:02 PM, Rocco Tocci <[email protected]> wrote:

> I would like to create, from a remote client (WinXP), the tickets via soap with the module rcp.pl resident on my OTRS servers (W2008), the client has not installed OTRS.
> What must be installed on the client to make the request with a perl script (eg rpc-example.pl) or php?

Yeah, you *could* do it from PHP, that is possible. Then you need PHP
and I think it includes the SOAP libs needed. There is an PHP sample
on the wiki.

You can also install Perl, for instance StrawberryPerl. and then 'cpan
SOAP::Lite' after which the rpc-example.pl code would work.

The other option would be to install Perl on the machine and install
this Perl module: https://metacpan.org/module/otrs.CreateTicket.pl
using 'cpan App::OTRS::CreateTicket' -  it would allow you to create
tickets from the command line via the Generic Interface.

Hope this helps,

--
Mike
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