Re: Need Webservices for Creating Customers and creating Services

Hi Michiel,

Again Few Questions
1. How can I configure a SOAP call  for creating services, Even if I have to write WSDL file, I need to know sample SOAP xml or some data for creating services  or customers, that can be referred to create WSDL.
2. If we get sample for RPC also for creating services and customers ,then that might solve the issue.


Thanks,
Jignesh

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Michiel Beijen
Sent: Wednesday, February 06, 2013 10:09 PM
To: Development community of OTRS
Subject: Re: [dev] Need Webservices for Creating Customers and creating Services

Hi,

On Wed, Feb 6, 2013 at 3:47 PM, Jignesh Kakka (jkakka) <[email protected]>
wrote:

> I found wsdl for generic interface, but it provides operations only 
> for Tickets.
> I need something for customers and services.

I wrote you earlier in this very same thread:

"These are not available in OTRS. You can create them yourself, if you need them (and would be of course encouraged to share them with the community!).
Alternately you can also use the 'old' XML/RPC based interface which allows for 1 and with very little extension would allow for 2 and 3 but it is more low-level than the Generic Interface you looked at."

Michiel Beijen
Senior Consultant

OTRS BV
Schipholweg 103
2316 XC Leiden
The Netherlands

T: +31 71 8200 255
I: http://www.otrs.com

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