Re: while creating ticket for RPC.pl , customer is not mandatory, but while creating ticket from nph-generic intergace Customer is made mandatory

Hi Jignesh,

Im this case you need to customize the GI Ticket Operation TicketCreate to skip CustomerUser validation

Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
((enjoy))

Carlos Rodríguez




On Feb 18, 2013, at 10:56 AM, Jignesh Kakka (jkakka) <[email protected]> wrote:

> Hi All,
>  
> While creating a ticket using RPC.pl, I see that Customer is made as non-mandatory field, but the generic interface makes it mandatory.
> Also while  creating tickets via UI, Customer is mandatory field.
>  
> How do I make Customer as non-mandatory field at UI as well as at Generic Interface.
>  
>  
> Thanks,
> Jignesh
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