Re: Issues with Dynamic Fields

Michiel Beijen <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <CABD0r10p3zMysDSxoOwivSrzAUTH9wgebzNUC21VJ==8-4vSqg@mail.gmail.com>
Hi,

On Wed, Mar 20, 2013 at 5:33 AM, Jignesh Kakka (jkakka) <[email protected]>wrote:

>  While creating ticket, we pass Dynamic fields as name-value pair. But
> while getting ticket we receive dynamicFields as DynamicField_FieldName.**
> **
>
> Cant this behavior be changed to having Name Value pair even while getting
> the ticket. ****
>
> The reason wh I want in this way is , let’s say if we add or remove a
> dynamic field from System, then it may not require code change if we
> maintain as name-value pair****
>
> I was assuming that this may happen in OTRS 3.2 . But it also applies same
> logic while getting tickets
>

Can you explain the use case you have for this? What code would
you now write that can be different if OTRS behaviour would change?

--
Mike

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