Re: Problem with IE 10 on Richtext

If you can not update OTRS, you have two options:

 - Disable the Rich Text editor in the SysConfig
 - Don't use IE10

I'm sorry for the  few options you have here but the OTRS you use
bundles a version of the editor component that does not completely
support IE10. *Full* IE10 support for the editor you'll only find in
OTRS > 3.0.18, > 3.1.13 (which contains CKEditor 3.6.4) or  OTRS 3.2.

On Tue, Apr 9, 2013 at 11:28 AM, Rocco Tocci <[email protected]> wrote:
>
> Hi guys, we are using version 3.0.10 - ITSM 3.0.6 on Win 2003.
> When using IE Ver.10 the richtext format are not editable, you know if there
> a workaround. Unfortunately I can not update OTRS
>
> thanks
> Rocco
>
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