Re: Savin an OTRS DTL file on LINUX

Of course :) As you said, that's our copy for testing and work. That
permissions are for us to work, not our client OTRS side!


2013/4/10 David Boyes <[email protected]>

>  For God’s sake, don’t connect this system to the public Internet…..****
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> *From:* [email protected] [mailto:[email protected]] *On Behalf Of *Rafa
> Quiñonero Figuerola
> *Sent:* Wednesday, April 10, 2013 8:34 AM
>
> *To:* Development community of OTRS
> *Subject:* Re: [dev] Savin an OTRS DTL file on LINUX****
>
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>
> In our installation the owner of all the folders and files is the www-data
> with 644 permissions. Then, in the WinSCP properties, I have 777
> permissions available for the WinSCP user. ****
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> I've never had a problem with the permissions, but yes, maybe the folders
> doesn't have the right user or group.****
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> The files SHOULD be owned by www-data. SCP works because the sshd on Linux
> runs with privilege escalation capability (it needs it to modify the
> permissions on ptys when someone logs in) enabled, and adds/drops
> privileges as needed. ** **
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> File permissions of 777 open the installation to any moron in the universe
> modifying stuff. It’s configured correctly. Don’t mess with it. ****
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> If you need to edit one of these files, use sudo, eg: ****
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> sudo emacs foo.dtl****
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> That will temporarily give you the ability to bypass the file permissions
> and update the file. See previous note, though. ****
>
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-- 
Rafa Quiñonero Figuerola
Tlf: 0151-61436385
[email protected]

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