Re: Owner First and Last name in CustomerTicketZoom.dtl

Hi,

I fixed it here; please check the code if you want to see how:

https://github.com/OTRS/otrs/commit/0c394c6892152defb7def8d84e06b696c5ed18b9



On Mon, Apr 22, 2013 at 8:08 AM, Michiel Beijen <[email protected]>wrote:

> Hi Jan,
>
> You are probably asking this because if you enable 'owner' you'd only see
> the owner *login* name as opposed to the firstname / lastname which makes
> it not very usable right?
>
> [image: Inline image 1]
> whereas for the same ticket in the overview, if you enable it, you DO see
> firstname and lastname:
> [image: Inline image 2]
> This is a bug; and to answer your question, you'd first need to look up
> the user first and last name before you can use it in the DTL template.
>
>
>
>  On Sat, Apr 20, 2013 at 5:44 PM, Jan Řežab <[email protected]> wrote:
>
>>  Hi.
>>
>> How is possible add owner firstname and lastname into
>> CustomerTicketZoom.dtl?
>> I tried edit CustomerTicketZoom.pm, but without success.
>>
>> Thanks.
>>
>> Jan
>>
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>
>

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