OTRS Suspiciously slow
"McMahon, Mike (HQP)" <[email protected]> Fri, 9 Aug 2013 01:36:52 +0000
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Message-ID | <76AEC1EC218A6B49B8CC2E76F4F3625A53F11739@N1-1EXC-MBX06N2.na.msds.rhi.com> |
Howdy All, No matter the platform MySQL or PostgreSQL I am getting painfully slow performance in OTRS with even just a few hundred tickets. We're talking load times of almost 30-40 seconds to get the AgentTicketQueue to come up. I'm not sure what is going on - even the support assessment tool reports absurdly high times. Ranging from 10-20 seconds depending on whether it is a SQL insert/update/create...etc What is going on guys? Where can I start to look at this. It really seems to be the AgentTIcketQueue that causes the most problem (or any view that shows lots of tickets at once). :( :( Best Regards, Mike McMahon _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev