How to assign Process to Ticket

Dan Stover <[email protected]> Tue, 17 Dec 2013 10:20:56 -0600
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]>
I have developed some perl code that, within a Process Management process,
automatically creates another ticket and links it to the first one.
However, I am not able to figure out how to assign a process to the
created/linked ticket. I would like to assign a certain process ID to that
ticket so it can be controlled through Process Management. I tried the
Process items in the API and they broke my program for some reason.

Any ideas would be appreciated.

Dan

OTRS 3.2.7
Ubuntu 12.04

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