How to assign Process to Ticket
Dan Stover <[email protected]> Tue, 17 Dec 2013 10:20:56 -0600
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Message-ID | <[email protected]> |
I have developed some perl code that, within a Process Management process, automatically creates another ticket and links it to the first one. However, I am not able to figure out how to assign a process to the created/linked ticket. I would like to assign a certain process ID to that ticket so it can be controlled through Process Management. I tried the Process items in the API and they broke my program for some reason. Any ideas would be appreciated. Dan OTRS 3.2.7 Ubuntu 12.04 _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev