Re: CMDB - authorization for Agents

Hi Rocci, this is not a standard feature. More multi-tenancy in OTRS would
be great though.
The only current framework possibility you'd have is to restrict access
based on CMDB classes.
--
Michiel


On Mon, Jul 28, 2014 at 2:10 PM, Rocco Tocci <[email protected]> wrote:

> Good day to all,
> Are you aware if there are any plugins or extensions, eventually also for
> a fee, that allow to authorize the view of the CMDB for Agents?
> In this particular case I need to profile the agents according to the
> Configuration Item associated with a Customer Company.
> For example, "Agent1" is enabled in RW only on CI associated with the
> "CustomerCompany1" and not on the CIs associated with other CustomerCompany
>
> Thanks
> Rocco Tocci
>
>
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