Re: [OTRS] JavaScriptError: Cannot call method 'Init' of undefined

My otrs application run on single node fine, but when run otrs 
application on nodes two nodes for load balancing, after that i am 
getting this exception on login page. I try to execute script of 
deletecache, loadcache and rebuild config but error is still persist...

Ali

On 4/8/2015 12:34 PM, Renee B wrote:
> Did you upgrade your OTRS or is it the initial installation?
>
> On 08.04.2015 07:57, Ali Umair wrote:
>> Hi,
>>
>> - Browser *(Client Browser firfox and chrome)*
>> - OS *(Client browser linx and OTRS running  on Linux)*
>> - OTRS Version *(3.0.6)*
>> - What Host (Linux, Win) *Host is linux*
>> - Webserver *(Apache)*
>> - Is anything in the logs (apache / nginx error log) and OTRS Log that
>> maybe related to you action
>> - when does the error occur?
>> *
>> When i hit on Login page.... Too Old browser message displayed and on
>> alert bo javascript message displayed of "*TypeError: Cannot call
>> method 'Init' of undefined*" in common JS file
>>
>> In error log:*
>>
>> [Sat Mar 28 23:44:11 2015] [error] [;] File does not exist:
>> /opt/iplOTRS/var/httpd/htdocs/skins/Agent/default/css-cache/CommonCSS_f0d8130800dc2d7b6a226b692b4a8776.css,
>> referer:
>> https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
>> [Sat Mar 28 23:44:13 2015] [error] [;] File does not exist:
>> /opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
>> referer:
>> https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
>> [Sat Mar 28 23:44:22 2015] [error] [;] File does not exist:
>> /opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
>> referer: https://support.innovative-pk.com/otrs/index.pl
>>
>>


-- 

-- 

*Best Regards*

*Ali Umair *

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