Serbian translation

Милорад Јовановић <[email protected]> Wed, 29 Sep 2010 14:42:35 +0200
Newsgroups gmane.comp.otrs.internationalization
Message-ID <[email protected]>
Hello to everyone

We just made decision to start using OTRS for our technical support and we
start preparations for that. We successfully installed system, everything
works just fine and we start test phase to get acquainted with the functions
and administration.
Before we put it in production use some additional work have to be done and
localization-translation is  the most important part of that.

I already begin translation using de.pm file from
http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/  - as a start point
(updating with new version would not be a problem).

Now we came to my actual problem - encoding and naming files. I suppose that
encoding won't be a problem - I use Unicode UTF-8 for translation (I saw
somewhere that OTRS 3.x will use only  UTF-8) and can produce it almost any
other suitable encoding.
Other part of problem is language naming convention. Serbian language have
one quite rare characteristic - *synchronic digraphia, *which means that we
at the same time for the same language use two different writing systems -
Cyrilic alphabet and Latin alphabet. Difference between them are just
technical and transliteration from Cyrillic to Latin is straightforward and
can be easily done, but is necessity to have them both.
Before I send You translated files It is essential that we agree about
naming convention. Here is one example table with Language name (English and
original), usual abbreviated name, code page ...

Language
name

Serbian                sr-SR
Serbian Cyrilic        Српски  sr-Cyrl        Cyrillic    ISO-8859-5
Windows-1251
Serbian Latin        Srpski  sr-Latn        Latin-2     ISO-8859-2
Windows-1250

As You don't have Serbian language jet, my sugestion is that we use some
from example above (e.g. sr-Cyrl.pm for Cyrilic sr-Latn.pm for Latinic ) or
something else suitable at Your discretion.

I have another little question. Is this file only with text strings or some
of them are in some other files which have to be translated too and finally,
where and how to send translated files.

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