Re: New created service

Alvaro Cordero <[email protected]> Wed, 20 Jul 2016 13:04:31 -0600
Newsgroups	gmane.comp.otrs.user
Message-ID	<CAKzf-ZO+-4a7B22oxB0Vpvb8A3LCAd7V3LjaXe4jwbMqa_Uwkg@mail.gmail.com>
You have to link the service with the customer or assign the new service as
a default service.

Regards.

2016-07-20 12:52 GMT-06:00 Carlos Alberto Diana <[email protected]>:

> I’ve created a new service, and when I try to generate a “New Phone
> Ticket”, I can't choose the new service because it isn’t in the list. Any
> help? The new service has the same parameters than others, but the name.
>
>
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-- 

*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* [email protected]

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