Re: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/b): No such file or directory
Phillipe Smith <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <CAGy65CycovnGyRekT8-4hLmbWuQhK=710dg1rTAP9YY2m2KRZQ@mail.gmail.com> |
No, only some from /opt/otrs/var/tmp/CacheFileStorable Just to mention that otrs user is a member of apache group too. *Phillipe Smith* <[email protected]> ------------------------------------------------------------- Linux SysAdmin | Developer 2016-07-27 14:04 GMT-03:00 Carlos Rodríguez <[email protected]>: > Are all OTRS files and directories in your instance be owned by apache > user instead of otrs user? > > ((enjoy)) > > Carlos Rodríguez > > > > > On Jul 27, 2016, at 12:01 PM, Phillipe Smith <[email protected]> > wrote: > > No problems with permissions, otherwise the error would be like "can't > write....." > > The permissions are OK: > > /opt/otrs/var/tmp/CacheFileStorable/DynamicField/6: > drwxrws--- 3 apache apache 60 Jul 27 13:54 2 > drwxrws--- 4 apache apache 80 Jul 27 13:54 3 > drwxrws--- 3 apache apache 60 Jul 27 13:54 4 > drwxrws--- 4 apache apache 80 Jul 27 13:54 6 > drwxrws--- 3 apache apache 60 Jul 27 13:54 7 > drwxrws--- 3 apache apache 60 Jul 27 13:54 a > drwxrws--- 4 apache apache 80 Jul 27 13:54 e > ..... > > The Cache is working good, only these problems with DynamicField are > ocurring. > > > > *Phillipe Smith* <[email protected]> > ------------------------------------------------------------- > Linux SysAdmin | Developer > > 2016-07-27 13:43 GMT-03:00 Carlos Rodríguez <[email protected]>: > >> Hi Phillipe, >> >> I also agree that it seams to be a permission issue, you can also check >> the directory permissions manually to see if there is something unusual. >> >> ((enjoy)) >> >> Carlos Rodríguez >> >> >> >> >> On Jul 27, 2016, at 10:57 AM, Phillipe Smith <[email protected]> >> wrote: >> >> I've already done that, also a otrs.DeleteCache.pl >> <http://otrs.deletecache.pl/>, but the problem persists. >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs