Re: Associated service by queue

Am 28.07.2016 um 16:44 schrieb Jesus Rivera:
>
> Good morning, continued configuring services cola, but download a good 
> complement associating services with tails, default services are 
> associated with users, there may be a way to change this more simply, 
> because although the add associates, even with no achievement 
> configure ACL services are deployed. Services are activated only if 
> they are associated with users.

I have a commercial addon to link services with queues. You'll get a 
dropdown where you see if the available services belong to the customer 
user or the queue. If you want, I can set up a demo instance for you...

Kind regards,
Renée

-- 
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de

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