Allow OTRS to process multiple tickets in the mail Subject

Hi list,
don't know if this can be useful.
I developed a perl wrapper to allow OTRS to handle multiple Ticket numbers
in Subject.
I wrote a blog post with all details and now is working on my company
server since some day with no issues.

Here the blog post

https://scubarda.wordpress.com/2016/07/29/configure-otrs-to-process-multiple-tickets-in-email-subject/

Ciao
Giovanni

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