Re: Upgrade query

http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html

For every upgrade, you are safe to upgrade to the last
MajorVersion.MinorVersion.Release for each step.

3.1.x upgrade to 3.2.latest
http://otrs.github.io/doc/manual/admin/3.2/en/html/upgrading.html
3.2.x upgrade to 3.3.latest
http://otrs.github.io/doc/manual/admin/3.3/en/html/upgrading.html
3.3.x upgrade to 4.latest
http://otrs.github.io/doc/manual/admin/4.0/en/html/upgrading.html
4.x then can upgrade to 5.latest
http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html

You may choose to download from github (for instance:
https://github.com/OTRS/otrs/tree/rel-3_2_18) or from packaged releases
ftp://ftp.otrs.org/pub/otrs/

backup database before each upgrade. Verify access, continue on.

On Tue, Aug 2, 2016 at 9:01 AM, Cundall, Peter (PCUNDALL) <
[email protected]> wrote:

> Good afternoon,
>
>
>
> I have recently been tasked with upgrading OTRS from a rather old version
> (3.1.11) to the latest version.
>
>
>
> I have access to the old server, plus I have stood up a brand new CentOS
> VM for the new installation.
>
>
>
> I cannot find any information online about performing such a large
> upgrade, and wondered whether anyone here could point me to a resource (or
> if not, could provide assistance).
>
>
>
> Thank you very much.
>
>
>
> Pete
>
>
>
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