Re: Customer frontend
Mikey van der Worp <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <D2834E3B06B736419B0A2D33AC754A96017FF1C6D427@beagle.office.utelisys.nl> |
Hi Martin, We want to create a useraccount for the customer.pl, this accounts needs to be able to see "ALL" tickets in a queue, so without the use of customer codes. The current problem we are having is that we cannot change some tickets their customer codes and that users are not seeing all their company tickets. Best regards, Mikey van der Worp Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam M +31 (0) 62 942 2052 T +31 (0) 20 561 8010 F +31 (0) 20 561 8021 LinkedIn<https://www.linkedin.com/company/utelisys-communications-b.v./> - Facebook<https://www.facebook.com/utelisyscommunications> www.utelisys.com<http://www.utelisys.com/> – https://www.utelisys.com/ On 08/03/2016 10:56 AM, Martin JERGA wrote: Hello Mikey, I could not understand your question. Could you describe your business requirement in more details. Martin On Aug 3, 2016 10:52 AM, Mikey van der Worp <[email protected]><mailto:[email protected]> wrote: Still nobody? Does really nobody has a clue about this? Mikey On 08/01/2016 02:28 PM, Mikey van der Worp wrote: Hi all, I want to be able to create a user for the Customer Frontend, and assign it to a full queue. Without account codes or anything as some tickets are not able to be changed. Can somebody explain me how or send me a link? Best regards, Mikey van der Worp -- Mikey van der Worp<https://www.linkedin.com/profile/view?id=182619557> System Engineer Utelisys Communications B.V. Trinity Buildings Tower A, 7th floor Pietersbergweg 15 1105 BM Amsterdam M +31 (0) 62 942 2052 T +31 (0) 20 561 8010 F +31 (0) 20 561 8021 LinkedIn<https://www.linkedin.com/company/utelisys-communications-b.v./> - Facebook<https://www.facebook.com/utelisyscommunications> www.utelisys.com<http://www.utelisys.com> – https://www.utelisys.com/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs