Re: E-Mail-Ticket-Template -> "To"-Field and CC / BCC

Hi Julius,

You can try this:
http://opar.perl-services.de/dist/TemplateX-5.0.0

I hope will be help.


-Never

2016-08-03 18:57 GMT+08:00 Julius Haake <[email protected]>:

> Dear List,
> I am fiddling around with E-Mail-Ticket-Templates, this is very nice, we
> need to send standardized E-Mails very often, submitting some data.
> I used the youtube vid from https://www.youtube.com/watch?v=1B8mZ9Ku_bA
>
> Creating the button for the template in "AgentTicketEmail.tt" and filling
> in the fields for Subject, Body, etc. is trivial, I am looking for a
> solution to prefill the fields for customer, CC and BCC.
>
> Does any1 know a way? Sniffing through source code, I already tried the
> obvious names like "ToCustomer", etc.
>
> My "code":
> # example template form for customizations
> <form action="[% Env("CGIHandle") %]" method="post"
> enctype="multipart/form-data" id="Template1">
>     <input type="hidden" name="Action" value="[% Env("Action") %]"/>
>     <input type="hidden" name="Subaction" value="StoreNew"/>
> #     <input type="hidden" name="ToCustomer" value="[email protected]"/>
> #    <input type="hidden" name="CcCustomer" value="[email protected]"/>
>     <input type="hidden" name="FormID" value="[% Data.FormID | html %]"/>
>     <input type="hidden" name="ExpandCustomerName" value="2"/>
>     <input type="hidden" name="Dest" value="16||Things"/>
>     <input type="hidden" name="Subject" value="New Problem in section XX
> pipe YY"/>
>     <input type="hidden" name="Body" value="you are *****ed"/>
> </form>
>
> It works fine, except for the Customer and CC-Fields :/
>
> Any help is highly appreciated!
>
> BR
> Julius
>
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