Re: Ticket Title change -> now shown in Ticket Queue List
Renee B <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
There's a SysConfig option to define whether the ticket overviews show the last subject or the ticket title... Ticket -> Frontend::Agent::TicketOverview ->Ticket::Frontend::OverviewSmall###ColumnHeader Am 05.08.2016 um 10:05 schrieb Julius Haake: > Dear List, > if I change a Ticket title over "additional ITSM fields" (I dont know the > precise english translation, sorry) the changed title is only shown in the > ticket, but not in the ticket queue listing, nor if I lock the ticket in > "my locked tickets". > > Is this a known bug or a feature? :-) > > BR > Julius > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs