Re: E-Mail-Ticket-Template -> "To"-Field and CC / BCC

Gerald, thank you for your answer.

I commented them out after testing. In fact the fields are not working, I
cannot fill in the customer ID or, to be precise, I just don't know the
correct field-Names for customer-ID, CC, BCC, etc.

>Are they nonfunctional because they're commented or is it simply
>coincidental that you indicated the nonfunctional entities by prefacing
>them with a comment in what you posted?

Any help is highly appreciated

BR
Julius

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