Re: Different URL, logo and name for different customers

Martin JERGA <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Hello Paul,

You could use the setting in Sysconfig: Loader::Customer::SelectedSkin::HostBased

Description: It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.

Martin Jerga
ITSM Consultant
Tempest a.s.
tel: +421917792942

From: otrs [mailto:[email protected]] On Behalf Of Paul Joseph Betha
Sent: Tuesday, August 23, 2016 9:14 AM
To: [email protected]
Subject: [otrs] Different URL, logo and name for different customers

Hi list,
    I'm new to OTRS. Presently I'm using otrs5. this is  my question.

 If I have three companies as customers to various of my products. How can I have a different customer.pl page for each one of them. Such that a customer user wants to post a ticket
He accesses a unique URL and the page which is displayed to him has his company logo and company name. How can I achieve this?

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