Re: Delete some tickets
"Smulsky, David" <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Make a new queue (or use the Junk queue that comes out of the box), then create a Generic Agent to select and Delete all of the tickets in that queue either as a scheduled event or one-time run. Details: http://blog.otrs.org/2011/08/04/otrs-tips-tricks-create-a-junk-queue-that-deletes-tickets/comment-page-1/ Dave --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs