Re: how to show process ticket selection on customer user interface?
Gerald Young <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <CAKk-oUKKCoLU=BPg2G4BsdvFOD4O8Egm20n=TfSD13scoXWsOw@mail.gmail.com> |
It should show up if there's an active process ticket where the first Activity is set to Customer (or Agent and Customer). On Fri, Sep 23, 2016 at 2:12 AM, Jimmy SUNG <[email protected]> wrote: > Hi All, > > > > May I ask how to show process ticket selection on customer user interface? > > > > Best Regards, JS > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs